At a Glance
- Tasks: Lead a dynamic team to achieve operational excellence in a fast-paced delivery environment.
- Company: Join DPD, the UK's most sustainable delivery company with a focus on ethical practices.
- Benefits: Enjoy competitive pay, job security, and unique perks like never working on your birthday!
- Other info: Great opportunities for career growth and personal development await you at DPD.
- Why this job: Make a real impact while developing your career in a supportive and inclusive workplace.
- Qualifications: Experience in fast-paced operations and strong people management skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Days of Work: Tuesday to Saturday
Hours of Work: 07:00-15:30
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again! DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role your key responsibility will be to achieve depot objectives in terms of operational, compliance, financial, customer service and HR tasks and responsibilities, through the effective management of employees, maintenance of company operating standards and ISO operating procedures specific to own areas of accountability.
Other key accountabilities will be:
- Ensure company target for Premium Service is achieved
- Ensure there are zero Exceptions
- Ensure company target for Collection Service is achieved
- Ensure company target for Delivery ETAs is achieved
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our Benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager in Dunstable employer: DPD Group
DPD is an exceptional employer that prioritises the well-being and development of its employees, offering a vibrant work culture that values inclusivity and sustainability. With competitive benefits starting from day one, including unique perks like never working on your birthday, DPD fosters a supportive environment where career progression is encouraged through continuous training and internal promotions. Join us in our mission to deliver world-class service while being part of a company that truly cares about its people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Dunstable
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at DPD. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DPD’s values and recent achievements. Show us you’re not just another candidate but someone who truly aligns with our mission.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your experience and how it fits with the Shift Manager role, making you more confident on the day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DPD family!
We think you need these skills to ace Shift Manager in Dunstable
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your people management experience and any achievements in fast-paced environments to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about joining DPD. Share specific examples of how you've led teams and achieved targets, showing us you embody our core values.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to inspire and motivate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at DPD Group
✨Know the Company Inside Out
Before your interview, take some time to research DPD's mission and values. Understand their commitment to sustainability and customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their journey.
✨Showcase Your People Management Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare specific examples from your past experiences where you've successfully managed a team in a fast-paced environment. Highlight how you inspired your team to achieve targets and maintain high standards.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your decision-making and problem-resolution skills. Think of situations where you faced challenges in operations or team management and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Your Analytical Skills
Since the role requires comprehensive reporting and data analysis, be prepared to discuss your experience with these tasks. Bring examples of how you've used data to drive decisions or improve processes in previous roles. This will show that you can handle the analytical demands of the job.
