At a Glance
- Tasks: Input and validate customer data to create new accounts in a fast-paced environment.
- Company: Join DPD, the UK's leading sustainable delivery company with a focus on inclusivity.
- Benefits: Enjoy competitive salary, holiday trading, and never work on your birthday again!
- Other info: Great career growth opportunities in a supportive and dynamic workplace.
- Why this job: Be part of a team that values passion, respect, and accountability while making a real impact.
- Qualifications: Strong admin experience, attention to detail, and excellent communication skills required.
The predicted salary is between 27000 - 27000 € per year.
Company Description
Contract: Permanent - 37.5 hours per week
Salary: Circa £27,000 per annum
Location: Bristol- Castlemead BS1 3AG
Days of Work: Monday to Friday
Hours of Work: 09:00 - 17:30
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Our Credit and Billing Team are currently recruiting for an ambitious and motivated New Accounts Facilitator to join their highly skilled Team. We are looking for a target driven individual with an attention to detail who has a background of fast paced administration based roles. You will also be focussed on:
- Data input of credit application details onto internal systems to create new customer accounts
- Validating information provided by customers against relevant external data sources
- Credit check applications using nominated credit agencies
- Applying account sanctions against company policy based on all available data
- Liaising with Sales Teams via telephone and email to resolve any queries preventing the opening of a new customer account
Qualifications
About You
As the successful candidate your CV will clearly demonstrate that you have developed strong all round administrative experience ideally gained within a similar environment. Due to the nature of our business the ability to thrive in a busy and fast paced environment would be preferred. Your strong organisational, communication and computer literacy skills will be fully utilised in this role. Alongside these you will need to have:
- Computer literacy, with the ability to use Microsoft and G Suite packages
- Strong communication skills with a confident telephone manner and the ability to build a quick rapport with internal and external customers
- High attention to detail and ability to produce quality work and manage your time effectively
- Polite and professional at all times with a willingness to go the ‘extra mile’ to exceed expectations
- Ability to work as a team player and on your own initiative
- Demonstrate high levels of self-motivation and initiative to effectively problem solve
- Demonstrate the core values of DPD – Passion, Respect, Honesty, Flexibility, Caring and Accountability
Additional Information
About our benefits: We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Data Administrator - New Accounts employer: DPD Group
DPD is an exceptional employer located in Bristol, dedicated to creating a sustainable and inclusive work environment. With a competitive salary and a comprehensive benefits package that includes never working on your birthday, enhanced family leave, and opportunities for career progression, DPD values its employees as the heart of its operations. Join a dynamic team where your contributions are recognised, and you can thrive in a fast-paced setting while being part of a company committed to ethical practices and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Data Administrator - New Accounts
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. DPD is all about sustainability and customer service, so be ready to chat about how you can contribute to that mission!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with sales teams and customers, being able to articulate your thoughts clearly will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DPD family.
We think you need these skills to ace Data Administrator - New Accounts
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Data Administrator role. Highlight your administrative experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Attention to Detail:Since this role requires a high level of accuracy, emphasise your attention to detail in your application. Use examples from your past roles where you’ve successfully managed data or completed tasks with precision.
Communicate Clearly:Strong communication skills are key for this position. In your cover letter, demonstrate your ability to communicate effectively, both in writing and verbally. We love candidates who can build rapport easily!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our journey at DPD!
How to prepare for a job interview at DPD Group
✨Know Your Stuff
Before the interview, make sure you understand DPD's mission and values. Familiarise yourself with their commitment to sustainability and customer service. This will help you align your answers with what they’re looking for.
✨Show Off Your Skills
Highlight your administrative experience and attention to detail during the interview. Be ready to discuss specific examples of how you've successfully managed data input or resolved queries in a fast-paced environment.
✨Communicate Clearly
Since strong communication skills are key for this role, practice articulating your thoughts clearly. Use examples that demonstrate your ability to build rapport with customers and work effectively within a team.
✨Be Ready to Problem Solve
Prepare for potential scenario-based questions where you might need to demonstrate your problem-solving skills. Think of times when you went the extra mile to exceed expectations and be ready to share those stories.
