At a Glance
- Tasks: Monitor CCTV, investigate incidents, and support security compliance.
- Company: Join DPD, a leading logistics company with a commitment to safety.
- Benefits: Enjoy holiday trading, enhanced family leave, and free life assurance.
- Other info: Flexible shifts and opportunities for career growth in a supportive environment.
- Why this job: Make a real difference in security while developing your investigative skills.
- Qualifications: Experience with CCTV systems and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
We are recruiting experienced CCTV Security Investigators to join and strengthen the Central Monitoring Team based in Smethwick.
Responsibilities
- Monitor CCTV to reduce losses and enforce preventative measures.
- Review CCTV for high‑value or notable items that may impact the business if not recovered.
- Report findings to the relevant Regional Security Manager in a structured and documented manner.
- Provide evidential packs suitable for prosecution.
- Produce witness statements, exhibits and CCTV downloads to support the prosecution of offenders.
- Attend court to provide witness testimony on CCTV evidence.
- Escalate poor processes identified during CCTV reviews.
- Monitor and review security searches conducted by depot staff and compile summary reports.
- Support Quality Audit Managers and Regional Security Managers in reviewing operational and security process compliance.
- Provide footage to assist training in support of security, transport and health and safety.
- Report security incidents or suspicious behaviour and elevate to the relevant Regional Security Manager.
- Respond to intruder alarms during depot lockdowns.
- Respond to access control alarms and unauthorised access events, reporting non‑compliance.
- Review depot lockdown procedures on CCTV, ensuring procedures are followed.
- Consolidate and monitor potential areas of risk, preparing reports to justify changes.
- Assist with the planning of new depot CCTV installations, highlighting lessons learned and shortfalls of the existing system.
- Identify trends, understand analytical products and report findings to management.
About You
- You will have extensive knowledge and experience operating CCTV systems and conducting investigations that identify those involved in theft, fraud and non‑compliance.
- You must also have experience producing evidential reports, witness statements and exhibits to support police investigations.
- Excellent communication skills, both oral and written.
- Good interpersonal skills.
- Good team player with a flexible approach to work.
- Ability to prepare management information for presentations and dissemination.
- Previous knowledge or experience in the logistics or parcel delivery industry (preferred).
- Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability.
- Knowledge of Criminal Law and Employment Law, including evidential standards required for prosecutions and GDPR (advantageous).
- Valid SIA CCTV Operators Licence.
Benefits
- Holiday trading.
- Enhanced maternity and paternity package.
- Free life assurance of 4× salary on joining the pension scheme.
- Free onsite car parking for all employees.
- Health Kiosks visiting every location.
- Discounted shopping from 100s of retailers, including up to 5% off supermarket shopping.
- Milestone days off to celebrate with family and friends.
- Free eye tests and support with the cost of glasses.
DPD is a Disability Confident Employer.
CCTV Security Investigator - Maternity Cover employer: DPD Group
At DPD, we pride ourselves on being an excellent employer, offering a supportive work culture that values passion, respect, and accountability. Our CCTV Security Investigators in Smethwick benefit from a range of perks including enhanced maternity and paternity packages, free life assurance, and opportunities for professional growth within a dynamic team. With a commitment to employee well-being and a focus on meaningful contributions, DPD is the ideal place for those seeking a rewarding career in security.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Security Investigator - Maternity Cover
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a CCTV Security Investigator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CCTV systems and relevant laws. Be ready to discuss your past experiences with investigations and how you've handled challenging situations. We want to see your passion and expertise shine through!
✨Tip Number 3
Don’t forget to showcase your communication skills! Whether it’s during an interview or networking event, practice articulating your thoughts clearly and confidently. Remember, being a team player is key, so highlight your ability to work well with others.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. So, don’t hesitate – get your application in today!
We think you need these skills to ace CCTV Security Investigator - Maternity Cover
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with CCTV systems and investigations. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the CCTV Security Investigator role. Share specific examples of your past work that relate to the responsibilities listed in the job description.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DPD Group
✨Know Your CCTV Systems
Make sure you brush up on your knowledge of CCTV systems and their functionalities. Be ready to discuss your previous experiences with monitoring and investigating incidents, as this will show your expertise and confidence in the role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like responding to suspicious behaviour or producing evidential reports. Think of examples from your past work where you successfully managed similar scenarios, and be ready to share those stories.
✨Understand the Legal Framework
Familiarise yourself with relevant laws, such as Criminal Law and GDPR, especially regarding evidential standards. This knowledge will not only impress your interviewers but also demonstrate your commitment to compliance and professionalism in the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've effectively communicated findings in the past, whether through reports or presentations, to highlight your interpersonal skills.
