At a Glance
- Tasks: Lead a dynamic team to ensure efficient delivery operations and outstanding service.
- Company: Join DPD, the UK's most sustainable delivery company with a focus on inclusivity.
- Benefits: Enjoy competitive salary, holiday trading, and never work on your birthday again!
- Other info: Great opportunities for growth and development within a supportive team.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in people management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Contract Type: Permanent or 40 Hours Per Week
Days of Work: Tuesday - Saturday
Hours of Work: 06:00 to 15:00 (Monday, Friday & Saturday) 08:00 to 17:00 (Tuesday & Thursday)
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety
- Ensure 'Depot Clear' is achieved in line with depot targets
Qualifications:
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting
- You will have strong communication skills with the ability to inspire, motivate and manage a team
- Decisive and effective decision-making, problem resolution and time management skills
- Demonstrate high levels of resilience, self-motivation and flexibility
- Excellent computer skills with the ability to use Google chrome applications
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability
About our Benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager in Carlisle employer: DPD Group
DPD is an exceptional employer that prioritises sustainability and employee well-being, offering a vibrant work culture where inclusivity and ethical practices thrive. With a commitment to career progression, employees benefit from comprehensive training, competitive salaries, and unique perks such as never working on their birthday. Join us in a fast-paced environment where your contributions are valued, and enjoy a range of benefits designed to support your personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Carlisle
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DPD on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. DPD is all about sustainability and customer service, so be ready to share how your experience aligns with their values and goals.
✨Tip Number 3
Show off your people skills! As a Shift Manager, you'll need to motivate and manage a team. Think of examples from your past where you've successfully led a team or resolved conflicts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DPD family.
We think you need these skills to ace Shift Manager in Carlisle
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the role shine through! We want to see how excited you are about becoming a Shift Manager and contributing to our mission of being the UK’s most sustainable delivery company.
Tailor Your Experience:Make sure to highlight your relevant experience in fast-paced operations and people management. We’re looking for someone who can motivate and lead a team, so share specific examples that demonstrate your skills in these areas.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at DPD Group
✨Know the Company Inside Out
Before your interview, take some time to research DPD's mission and values. Understand their commitment to sustainability and customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their journey.
✨Showcase Your People Management Skills
As a Shift Manager, you'll be leading a team of drivers. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight your communication skills and how you've resolved conflicts or improved team performance.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your decision-making and problem-solving abilities. Think about situations where you've had to make quick decisions under pressure, especially in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Analytical Skills
Since the role requires comprehensive reporting and data analysis, brush up on your analytical skills. Be prepared to discuss how you've used data to drive improvements in previous roles. Mention any specific tools or software you’re familiar with, especially Google Chrome applications.
