At a Glance
- Tasks: Lead a dynamic team to ensure efficient delivery operations and outstanding service.
- Company: Join DPD, the UK's most sustainable delivery company with a focus on inclusivity.
- Benefits: Enjoy competitive pay, health perks, and never work on your birthday again!
- Other info: Great opportunities for growth and a supportive workplace culture.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in people management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: DPD Bicester - Unit D, Symmetry Park, Bicester, OX26 6GF
Days of Work: Tuesday to Saturday
Hours of Work: 04:00 - 12:30
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
- Ensure depot target for Core Routes is achieved.
- Ensure depot target Stops Per Route (SPR) is achieved.
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues.
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure 'Depot Clear' is achieved in line with depot targets.
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our Benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager - Dispatch in Bicester employer: DPD Group
DPD Bicester is an exceptional employer that prioritises employee well-being and career growth in a dynamic and fast-paced environment. With a commitment to sustainability and inclusivity, employees enjoy a range of benefits from day one, including enhanced maternity and paternity packages, free life assurance, and opportunities for professional development. Join a team that values passion, respect, and accountability while ensuring you never work on your birthday again!
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Dispatch in Bicester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on DPD's values and how they operate. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people management stories! Since this role is all about leading a high-performing team, think of specific examples where you've motivated or resolved conflicts within a team. We want to hear those success stories!
✨Tip Number 3
Be ready to discuss your decision-making skills! In a fast-paced environment like DPD, quick and effective decisions are crucial. Prepare to share instances where you've had to make tough calls and how you handled them.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you gauge if DPD is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Shift Manager - Dispatch in Bicester
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience in fast-paced operations and people management. We want to see how you've motivated and led teams in similar environments, so don’t hold back!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff.
Tailor Your Application:Take a moment to tailor your application to the Shift Manager role. Mention specific responsibilities from the job description that you’ve handled before, showing us you’re the perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with DPD.
How to prepare for a job interview at DPD Group
✨Know the Company Inside Out
Before your interview, take some time to research DPD and its values. Understand their commitment to sustainability and customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their mission.
✨Showcase Your People Management Skills
As a Shift Manager, you'll be leading a team, so be ready to discuss your experience in motivating and managing people. Prepare specific examples of how you've successfully led teams in fast-paced environments, resolved conflicts, or improved performance.
✨Demonstrate Problem-Solving Abilities
Expect questions about how you handle challenges. Think of scenarios where you've had to make quick decisions or resolve issues on the spot. Highlight your ability to stay calm under pressure and your approach to finding effective solutions.
✨Prepare for Data Analysis Questions
Since the role involves reporting and analysing data, brush up on your computer skills, especially with Google applications. Be prepared to discuss how you've used data to drive decisions or improve operations in previous roles.
