Shift Manager in Basingstoke

Shift Manager in Basingstoke

Basingstoke Full-Time 30000 - 40000 £ / year (est.) No working from home possible
DPD Group

At a Glance

  • Tasks: Lead a dynamic team in a fast-paced logistics environment and ensure smooth operations.
  • Company: Join DPD, the UK's most sustainable delivery company with a focus on inclusivity.
  • Benefits: Enjoy competitive pay, job security, and unique perks like never working on your birthday!
  • Other info: Great opportunities for career growth and personal development await you!
  • Why this job: Make a real impact in a growing company while developing your career.
  • Qualifications: Experience in logistics or resource planning, strong communication, and problem-solving skills.

The predicted salary is between 30000 - 40000 £ per year.

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again! DPD is a Valuable 500 company and a Disability Confident Employer.

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our Depot Management team to ensure your site is resourced correctly. This will involve planning staff numbers for self employed Owner Drivers (OD's), employed drivers, warehouse operatives and back office functions. Effective planning to cover the summer holiday period and Peak trading times will be critical.

You will liaise with multiple areas of the business. This will include Franchise, People and Talent, Recruitment, Neuven and Regional Management to maintain and enhance our outstanding service.

Other key accountabilities will be:

  • Ensure depot targets for ODF (Franchisees) is achieved and that the mix of single route drivers and multi route drivers is kept to target.
  • Ensure DR drivers are kept at a target of 1.5 DR's per route.
  • Ensure that both the agency warehouse operative percentage vs employed warehouse operative resource is kept to target.
  • Ensure that employed drivers including 7.5 Tonne resource is kept to target.
  • Ensure that back office resources are kept to target.
  • Ensure that holiday planning and peak resource plans are completed, communicated effectively and implemented.
  • Ensure that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
  • Working to set Key Performance Indicators including Resource, Productivity, Transport and Health and Safety.

What we’re looking for:

As the successful candidate you will have gained experience working within a fast paced and dynamic environment. Knowledge of the logistics or distribution industry would be advantageous. Previous experience or knowledge in people resource planning is preferred. We would also expect:

  • The ability to engage and build effective relationships with both internal and external stakeholders.
  • Strong communication skills with the ability to communicate effectively at all levels in a variety of formats.
  • Excellent planning and organisational skills.
  • Effective problem-solving skills.
  • Ability to influence and negotiate effectively.
  • High levels of resilience and self-motivation.
  • Ability to work on your own initiative.
  • Good levels of computer literacy with the ability to analyse data.

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:

  • Holiday trading
  • Enhanced maternity and paternity package
  • Free life assurance of 4 x salary on joining the pension scheme
  • Free onsite car parking for all employees
  • Health Kiosks visiting every location
  • Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
  • Milestone Days off to celebrate with your family and friends
  • For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.

Shift Manager in Basingstoke employer: DPD Group

DPD is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary alongside fantastic benefits such as never working on your birthday and enhanced family leave packages. With a strong commitment to sustainability and inclusivity, DPD fosters a dynamic work culture where career progression is encouraged, making it an ideal place for those looking to grow within a fast-paced logistics environment.

DPD Group

Contact Details:

DPD Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Manager in Basingstoke

Tip Number 1

Network like a pro! Reach out to current or former employees at DPD on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by knowing the company inside out. Familiarise yourself with DPD's values and recent news. This shows you're genuinely interested and ready to contribute to their mission of being the UK's most sustainable delivery company.

Tip Number 3

Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges effectively. DPD loves resilience and self-motivation, so show them you’ve got what it takes!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DPD team and ready to take on the role of Shift Manager.

We think you need these skills to ace Shift Manager in Basingstoke

Staff Resource Planning
Logistics Knowledge
Communication Skills
Planning and Organisational Skills
Problem-Solving Skills
Stakeholder Engagement
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Shift Manager role. Highlight your experience in logistics and resource planning, and don’t forget to showcase your strong communication skills. We want to see how you can contribute to our fast-paced environment!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining DPD and how your background aligns with our values. We love seeing genuine enthusiasm for the role and our mission.

Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We’re looking for candidates who can think on their feet and come up with effective solutions, especially in a busy setting like ours.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.

How to prepare for a job interview at DPD Group

Know the Business Inside Out

Before your interview, take some time to research DPD and its operations. Understand their commitment to sustainability and customer service. This knowledge will help you demonstrate your alignment with their values and show that you're genuinely interested in the role.

Showcase Your Planning Skills

As a Shift Manager, effective planning is key. Prepare examples from your past experiences where you've successfully managed resources or staff during busy periods. Be ready to discuss how you would approach holiday planning and peak times at DPD.

Communicate Clearly and Confidently

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Use specific examples to illustrate your points, especially when discussing how you've built relationships with stakeholders in previous roles.

Demonstrate Problem-Solving Abilities

Be prepared to discuss challenges you've faced in fast-paced environments and how you resolved them. Highlight your resilience and ability to think on your feet, as these traits are crucial for a Shift Manager at DPD.