DPD Group in Basingstoke is hiring a dedicated Customer Service Advisor to support both internal and external customers with parcel collection and delivery queries. You will work closely with Drivers, Shift Managers and Operations Managers to identify issues and take ownership of resolving them.
You will handle delivery status inquiries, provide Proof of Delivery, investigate missing parcels and resolve disputes, while promoting DPDS products and services.
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Customer Service Advisor - Fast-Paced Career Growth in Basingstoke employer: DPD Group
DPD Group is an excellent employer that prioritises employee growth and development within a dynamic and fast-paced environment. With a strong focus on teamwork and communication, our night shift operations foster a supportive culture where every team member can thrive while enjoying competitive benefits and opportunities for advancement. Join us in our UK depot to be part of a company that values your contributions and is committed to delivering outstanding service to our customers.
