DPD Group UK in Swansea is seeking a Customer Service Advisor on a 6 Month Fixed Term Contract. You will assist both internal and external customers regarding delivery status, PODs, and collection or delivery issues in a fast-paced environment.
You’ll work closely with Drivers, Shift Managers and Operations Managers to identify problems, proactively resolve them and maintain a high standard of customer care. Strong communication and a professional telephone manner are essential.
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Delivery Service Advisor - POD & Dispute Resolution in Swansea employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
