At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations and outstanding customer service.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive salary, bonus scheme, generous leave, and discounts at hundreds of retailers.
- Other info: Opportunities for growth and promotion in a supportive workplace culture.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in logistics and strong leadership skills are essential.
The predicted salary is between 36000 - 60000 € per year.
DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and aims to be the most sustainable delivery company in the UK. We also aim to deliver the best service, use the best technology, and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Operations Manager to join and strengthen our highly experienced Depot management team. In this role, you will be a crucial member of the management team who oversees the smooth running of our operation, helping your Depot to achieve outstanding service to our customers while also achieving challenging objectives around Cost, Health & Safety, Security, Productivity, and Transport.
Additionally, you’ll have accountability for:
- Recruitment, development, and retention of staff, ensuring all compliance and all Employee Relations processes are being followed.
- Managing P&L through effective planning and reporting.
- Improving the overall support to the Operation whilst concentrating on new and innovative ways of working.
Qualifications
What we’re looking for:
- You will have extensive experience in logistics, warehouse, or distribution industries.
- You will have the ability to run a fast-paced operation, managing and motivating high-performing operational teams.
- Experience of monitoring performance, with the ability to analyse data in order to identify improvements and successfully implement change.
- Outstanding communication skills with the ability to influence strategy.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability.
Our depots operate 365 days a year; therefore, you will be required to cover any 5 shifts, which could include some weekend working. A full UK driving licence is essential.
Additional Information
About our benefits: Alongside a competitive salary of circa plus a bonus scheme based on company and personal performance and a company car or generous cash allowance, we recognise that our people are at the heart of our business. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job, we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Operations Manager - Stoke in Stoke-on-Trent employer: DPD Group UK
DPD UK is an exceptional employer, offering a dynamic work environment in Stoke where innovation and sustainability are at the forefront of our operations. With a strong focus on employee development, we provide numerous growth opportunities, competitive benefits including enhanced family leave and health support, and a culture that values passion, respect, and accountability. Join us to be part of a team that not only delivers outstanding service but also prioritises the well-being and recognition of its people.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Stoke in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field, especially those who work at DPD. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DPD’s values and recent achievements. Show us how your experience aligns with our goals, especially around sustainability and innovation.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your past experiences in managing teams and improving operations – we want to hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DPD family and contributing to our mission.
We think you need these skills to ace Operations Manager - Stoke in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in logistics and any achievements that align with DPD's goals, like improving efficiency or managing teams.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for the industry and how your values align with DPD's DNA. Be specific about why you want to join us and what you can bring to the table.
Showcase Your Data Skills:Since analysing data is key for this role, mention any relevant experience you have with performance monitoring and implementing changes based on data insights. We love seeing how you’ve made a difference in past roles!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at DPD.
How to prepare for a job interview at DPD Group UK
✨Know Your Numbers
As an Operations Manager, you'll need to manage P&L effectively. Brush up on your financial metrics and be ready to discuss how you've used data to drive improvements in past roles. This shows you understand the business side of operations.
✨Showcase Your Leadership Style
DPD values strong leadership, so think about examples where you've motivated teams or improved performance. Be prepared to share specific instances that highlight your ability to lead high-performing operational teams.
✨Emphasise Communication Skills
Outstanding communication is key for this role. Prepare to discuss how you've influenced strategy or resolved conflicts in previous positions. Use examples that demonstrate your ability to connect with diverse teams and stakeholders.
✨Align with DPD's Values
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Think of ways you've embodied these values in your work and be ready to share those stories during the interview.
