DPD Group UK is seeking a General Manager Indoor Accounts to take overall strategic and operational responsibility for the Indoor Account Management department. You will lead a portfolio of circa 8,000 SME customers, driving retention and profitability across Sales, Marketing, Customer Services, and CRM.
You will shape workforce planning, mentor Team Managers, and ensure compliance with company policies while delivering best-in-class customer service.
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General Manager, Inside Accounts & Retention in Stoke-on-Trent employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.