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- Tasks: Lead a team to support employee relations and drive the People Strategy.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive salary, enhanced maternity/paternity leave, and discounted shopping.
- Why this job: Make a real impact on employee experience and career development in a dynamic environment.
- Qualifications: Experience in people management and strong decision-making skills required.
- Other info: Great opportunities for career growth and internal promotions await you.
The predicted salary is between 68000 - 76000 £ per year.
Contract: Permanent Role - 37.5 hours per week
Salary/Package - £68,000 - £76,000
Location: Roebuck Lane, Smethwick, B66 1BY
Days of Work: Monday to Friday
Hours of Work: 09:00 - 17:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Purpose of Position
Responsible for a team of People Business Partners, ensuring that both proactive and reactive support is provided to the business in a consistent and professional manner in line with the company D&I strategy. Taking ownership for the delivery of the People Strategy and ensuring that key stakeholders fully understand the impact of operational decisions. Communicate regularly with the Head of People and Director of People & Talent on any potential risks or opportunities.
Key Task & Responsibilities
- Support the PBP’s in managing complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy.
- Apply P&T and business knowledge evidencing appropriate decision making skills.
- Advise managers on the terms and conditions of employment and knowledge share best practice with them.
- Develop P&T policies and procedures to drive performance and mitigate disputes.
- Work closely with the Talent team to identify development needs and opportunities.
- Liaise closely with senior managers to provide first line advice on current and existing issues.
- Work closely with the Reward and Benefits team to ensure consistent application of the reward strategy.
- Provide advice on recruitment and selection strategies.
- Manage talent and succession planning.
- Drive alignment between the People Strategy and business goals.
- Continuously monitor and review People policies and processes and propose changes where necessary.
- Participate in the implementation of specific projects, procedures and guidelines.
Additional Information
Benefits: We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite parking for all employees
- Health Kiosks visiting every location
- Vitality at Work
- Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can deliver a best in class customer doorstep experience, then this is the job for you! Apply today.
People Manager - (Operations) in Smethwick employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Manager - (Operations) in Smethwick
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DPD UK on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching DPD's values and recent projects. We want to show that we’re not just a good fit for the role, but also for the company’s mission of sustainability and innovation.
✨Tip Number 3
Practice common interview questions with a mate. We can nail our responses to demonstrate our experience in managing complex employee relations and driving performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows we’re serious about joining the DPD team.
We think you need these skills to ace People Manager - (Operations) in Smethwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the People Manager role. Highlight your experience in managing teams and handling complex employee relations, as this is key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your values align with DPD's mission. We love seeing genuine enthusiasm!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Numbers and outcomes speak volumes, so let us see what you've accomplished!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DPD Group UK
✨Know the Company Inside Out
Before your interview, make sure you research DPD UK thoroughly. Understand their mission, values, and recent developments in the parcel delivery industry. This will not only show your genuine interest but also help you align your answers with their goals.
✨Prepare for People Management Scenarios
As a People Manager, you'll likely face questions about handling complex employee relations. Prepare specific examples from your past experiences where you've successfully managed disputes or developed policies. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your D&I Knowledge
Diversity and Inclusion is a key part of DPD's strategy. Be ready to discuss how you've contributed to D&I initiatives in previous roles. Share any innovative ideas you have for promoting inclusivity within teams, as this will resonate well with their values.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in the role and the company. Inquire about the current challenges the People team faces or how success is measured in this position. This shows you're thinking ahead and are genuinely invested in the role.
