At a Glance
- Tasks: Monitor CCTV, investigate incidents, and support security compliance.
- Company: Join DPD, a leading logistics company committed to outstanding service.
- Benefits: Enjoy competitive pay, holiday trading, and discounts at hundreds of retailers.
- Other info: Opportunities for growth and promotion within a supportive team culture.
- Why this job: Make a real impact in security while developing your career in a dynamic environment.
- Qualifications: Experience with CCTV systems and strong communication skills are essential.
The predicted salary is between 22950 - 28050 £ per year.
Our General Manager - Central Security is recruiting for experienced and dynamic CCTV Security Investigators to join and strengthen their highly experienced Central Monitoring Team based in Smethwick. Effective security plays a vital role within the DPD UK Operation, given the nature of our business and our commitment to providing outstanding customer service. Security within the business also extends to the requirement to ensure that our employees and property are safeguarded at all times.
As our CCTV Security Investigator, your role will be varied in nature and it will cover 4 main areas of responsibility including:
- Investigation
- Monitor CCTV in order to support the reduction in losses and enforce preventative measures
- Review CCTV for high value or notable items escalated as lost within the network, that would have a significant impact upon the business if not recovered
- Report CCTV findings to the relevant Regional Security Manager in a structured and documented manner
- Provide evidential packs suitable for prosecution cases in conjunction with the Regional Security Managers and police
- Produce witness statements, exhibits and CCTV downloads to support the prosecution of offenders
- Attend Court where necessary and provide witness testimony with regards to CCTV evidence
- Compliance
- Escalate to the necessary managers any poor processes identified during CCTV reviews
- Monitor and review security searches (person/vehicle) conducted by depot staff, compiling summary reports for management scrutiny of compliance
- Support Quality Audit Managers and Regional Security Managers in instigating and reviewing operational and security process compliance
- Provide footage to assist training, in support of security, transport and health and safety
- Risk and Alarm Monitoring
- Report security incidents or suspicious behaviour and escalate to the relevant Regional Security Manager
- Monitor and respond to intruder alarms during periods of depot lockdown
- Monitor and respond to access control alarms and unauthorised access events, providing information to the Regional Security Manager and reporting on non-compliance
- Review depot lockdown processes on CCTV, ensuring that the agreed procedures are followed correctly
- Consolidate and monitor potential areas of risk, preparing reports to justify change
- Network Support
- Assist with the planning of new depot CCTV installation, highlighting lessons learnt and the shortfalls of the existing system
- Identify trends, understand analytical products, and report the same to management
About You
We would expect you to have extensive knowledge and experience of operating CCTV systems. You will be able to work on your own initiative to conduct CCTV operations and investigations to identify those involved in theft, fraud and non-compliance. You must also have experience of producing evidential reports, witnesses statements and exhibits to support police investigations. We would also expect:
- Excellent time management skills
- Excellent communication skills, both oral and written
- Possess good interpersonal skills
- Be a good team player and have a flexible approach to work
- Prepare management information for presentations and dissemination
- Previous knowledge or experience of the logistics or parcel delivery industry (preferred)
- A good knowledge of Criminal Law and Employment Law, including evidential standards required for prosecutions and GDPR would be advantageous as would a valid SIA CCTV Operators Licence
Additional Information
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
CCTV Security Investigator - Nights in Smethwick employer: DPD Group UK
DPD Group UK in Chelmsford is an excellent employer that values its employees through competitive pay, enhanced overtime rates, and a strong commitment to career progression. With a dynamic work culture that fosters teamwork and safety, employees can thrive in a supportive environment while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Security Investigator - Nights in Smethwick
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We think you need these skills to ace CCTV Security Investigator - Nights in Smethwick
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at DPD Group UK. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at DPD Group UK.
How to prepare for a job interview at DPD Group UK
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at DPD Group UK.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at DPD Group UK.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at DPD Group UK.
