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- Tasks: Lead a dynamic team of drivers to ensure efficient delivery operations.
- Company: Join DPD, the UK's sustainable delivery leader with a £2 billion turnover.
- Benefits: Enjoy perks like never working on your birthday and discounted shopping.
- Why this job: Be part of a socially responsible company that values growth and development.
- Qualifications: Experience in fast-paced operations and strong people management skills required.
- Other info: Opportunities for career progression and a supportive work environment await you.
The predicted salary is between 36000 - 60000 £ per year.
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure "Depot Clear" is achieved in line with depot targets.
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our Benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager - Edinburgh employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Edinburgh
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight your experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams and resolved issues under pressure, as this will resonate well with the role's requirements.
✨Tip Number 3
Prepare to discuss your approach to motivating and engaging drivers. Think about strategies you've used in the past to keep teams motivated and how you can apply those to DPD's operations.
✨Tip Number 4
Brush up on your data analysis skills. Be prepared to talk about how you've used data to drive performance improvements in previous roles, as this is a key aspect of the Shift Manager position.
We think you need these skills to ace Shift Manager - Edinburgh
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Shift Manager position. Tailor your application to highlight relevant experience in people management and operational efficiency.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in fast-paced environments and your ability to lead and motivate teams. Use specific examples that demonstrate your problem-solving skills and decision-making abilities.
Showcase Your Skills: Make sure to mention your strong communication skills and proficiency with technology, especially Google Chrome applications. Provide examples of how you've used these skills to achieve targets or improve team performance.
Align with Company Values: DPD values Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Reflect these values in your application by sharing experiences that demonstrate your alignment with their ethos and commitment to delivering outstanding service.
How to prepare for a job interview at DPD Group UK
✨Showcase Your People Management Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team in a fast-paced environment, highlighting how you inspired and engaged your colleagues.
✨Understand the Company Values
DPD places a strong emphasis on their core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Familiarise yourself with these values and think of ways you can embody them in your role. Be ready to discuss how you align with these principles during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you've had to resolve conflicts or make quick decisions under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Your Analytical Skills
Since the role requires comprehensive reporting and data analysis, be prepared to discuss your experience with data management. Bring examples of how you've used data to improve operations or performance in previous roles, showcasing your analytical mindset.
