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For Companies At a Glance
- Tasks: Lead a dynamic team of drivers to ensure efficient delivery operations.
- Company: Join DPD, the UK's most sustainable delivery company with a ÂŁ2 billion turnover.
- Benefits: Enjoy perks like never working on your birthday and discounted shopping.
- Why this job: Be part of a fast-paced environment that values inclusivity and career growth.
- Qualifications: Experience in people management within a transport setting is essential.
- Other info: Opportunities for development and promotion are abundant at DPD.
The predicted salary is between 32000 - 45000 ÂŁ per year.
Company Description
- Contract Type:Permanent / 40Hours Per Week
- Salary:circaÂŁ39,676.21plus Bonus
- Location: DPD Cumbernauld -Old Quarry Road, Cumbernauld, G68 9NB
- Days of Work:Sunday to Thursday
- Hours of Work: 06:30 AM – 15:00PM
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.You will be in a busy and fast paced business,with a turnover of nearly £2 billion,that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
Job Description
We are currently recruiting for an experienced Dispatch Shift Manager, to help strengthen our depot operations management team.
In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationshipwith them andkeeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be;
- Ensure depot targetfor Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure \”Depot Clear\” is achieved in line with depot targets
Qualifications
What we’re looking for ;
You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect:
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
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Shift Manager - Dispatch employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Dispatch
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Demonstrating these values in your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Highlight your experience in managing teams within fast-paced environments. Be ready to share specific examples of how you've motivated and led teams to achieve targets, as this is crucial for the Shift Manager role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and decision-making processes. Think of scenarios where you've had to make quick decisions under pressure, as this will demonstrate your ability to handle the demands of the role.
✨Tip Number 4
Research the latest trends in logistics and transport management. Being knowledgeable about industry developments can help you engage in meaningful conversations during interviews and show your commitment to the field.
We think you need these skills to ace Shift Manager - Dispatch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced operations and people management. Use specific examples that demonstrate your ability to motivate and lead a team, particularly in a transport setting.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company’s values. Mention how your skills align with the job requirements, such as your strong communication skills and problem-solving abilities.
Highlight Key Achievements: When detailing your work history, focus on key achievements that relate to the responsibilities of a Dispatch Shift Manager. Use metrics where possible, such as improvements in efficiency or team performance.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DPD Group UK
✨Know the Company Values
Before your interview, make sure you understand DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Be prepared to discuss how you embody these values in your previous roles.
✨Demonstrate People Management Skills
As a Shift Manager, you'll need to showcase your experience in leading and motivating teams. Prepare examples of how you've successfully managed people in a fast-paced environment, focusing on your decision-making and problem-solving abilities.
✨Highlight Your Communication Skills
Strong communication is key for this role. Think of instances where you've effectively communicated with team members or resolved conflicts. Be ready to explain how you keep your team engaged and informed.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing driver schedules or resolving operational issues. Practice articulating your thought process and the steps you would take to ensure smooth operations.