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- Tasks: Lead a dynamic team to ensure efficient delivery operations and outstanding service.
- Company: Join DPD, the UK's most sustainable delivery company with a focus on inclusivity.
- Benefits: Enjoy competitive salary, bonus, health perks, and never work on your birthday again!
- Why this job: Make a real impact in a fast-paced environment while advancing your career.
- Qualifications: Experience in people management and strong communication skills are essential.
- Other info: Great opportunities for career growth and personal development await you!
The predicted salary is between 31500 - 46500 ÂŁ per year.
Overview
- Contract Type: Permanent / 40 Hours Per Week
- Salary: circa ÂŁ40,000 plus bonus
- Location: DPDEdinburgh
- Days of Work: 5 out of 7 to include weekends
- Hours of Work: 07:00 – 16:00
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
Job Description
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.
In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be;
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure \”Depot Clear\” is achieved in line with depot targets
Qualifications
What we’re looking for :
You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect:
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Benefits
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today
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Shift Manager - Dispatch employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager - Dispatch
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DPD on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DPD’s values and recent achievements. We want to show that we’re not just another candidate, but someone who truly aligns with their mission.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on those key skills they’re looking for, like people management and problem-solving. Let’s nail those responses!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows we’re serious about joining the DPD family!
We think you need these skills to ace Shift Manager - Dispatch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your people management experience and any relevant achievements in a fast-paced environment.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about joining DPD. Share specific examples of how you've motivated teams and achieved targets in previous roles.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application demonstrates your ability to engage and inspire others. Use clear and concise language throughout.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at DPD Group UK
✨Know the Company Inside Out
Before your interview, take some time to research DPD's values and mission. Understand their commitment to sustainability and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your People Management Skills
As a Shift Manager, you'll be leading a team of drivers. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight your communication skills and how you've resolved conflicts or issues effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making and problem-solving abilities. Think of scenarios related to managing a busy operation, such as handling delays or ensuring safety compliance. Practising these responses can help you feel more confident during the interview.
✨Demonstrate Your Analytical Skills
Since the role involves reporting and data analysis, be prepared to discuss how you've used data to drive performance improvements in previous roles. Bring examples of KPIs you've worked with and how you achieved targets, as this will show your analytical mindset and results-driven approach.
