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- Tasks: Lead a dynamic team of drivers to ensure top-notch delivery service.
- Company: Join DPD, a leading sustainable delivery company with a £2 billion turnover.
- Benefits: Enjoy perks like never working on your birthday, free life assurance, and discounted shopping.
- Why this job: Be part of a fast-paced environment that values inclusivity and career growth.
- Qualifications: Experience in fast-paced operations and strong people management skills required.
- Other info: Opportunities for development and promotion within a growing organisation.
The predicted salary is between 39600 - 55440 £ per year.
Contract Type: Permanent
40 Hours Per Week
Salary: circa £39600 plus bonus
Location: DPD Ipswich, Anson Rd, IP5 3RX
Days of Work: Tuesday-Saturday
Hours of Work: Start 0500
Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD's) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver's scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure 'Depot Clear' is achieved in line with depot targets.
What we're looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About our Benefits:
We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
✨Tip Number 2
Highlight your experience in managing teams in fast-paced environments. Be ready to share specific examples of how you've motivated and led teams to achieve targets, especially in transport or logistics settings.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've had to make quick decisions or resolve conflicts within a team, as this will showcase your ability to handle the dynamic nature of the role.
✨Tip Number 4
Research DPD's sustainability initiatives and be prepared to discuss how you can contribute to their goals. Showing that you're aligned with their mission can set you apart from other candidates.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced operations and people management. Use specific examples that demonstrate your ability to motivate and lead a team, particularly in a transport setting.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of DPD's values and mission. Emphasise your strong communication skills and provide examples of how you've successfully managed teams and resolved issues in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as decision-making, problem resolution, and data analysis. Provide concrete examples of how you've applied these skills in past positions.
Show Enthusiasm for Sustainability: Since DPD aims to be the UK's most sustainable delivery company, express your passion for sustainability in your application. Mention any relevant experiences or initiatives you've been involved in that align with this goal.
How to prepare for a job interview at DPD Group UK
✨Showcase Your People Management Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance.
✨Understand the Company Values
DPD places a strong emphasis on their core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Familiarise yourself with these values and think of ways you can embody them in your role as a Shift Manager.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you've had to make quick decisions or handle unexpected challenges, especially in a fast-paced environment.
✨Demonstrate Your Analytical Skills
The role requires comprehensive reporting and data analysis. Be ready to discuss your experience with data management and how you've used data to drive improvements in operations or team performance.
