Sales Manager

DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of over £2 billion and aims to be the most sustainable delivery company in the UK. DPD is a Valuable 500 company and a Disability Confident Employer.

Reporting to the National Sales Manager, your primary accountability is to lead and inspire a team of Sales Executives of different levels of seniority and experience, to identify, recruit and develop new sales people to reach their potential, strive to exceed new business targets, engage and develop all people within the team, and create an environment of success.

• Develop a sales action plan via monthly reviews for each Sales Executive, focusing on improvements and building on areas of strength.
• Ensure all company policies and procedures are implemented and managed to a high standard.
• Monitor and review all pricing requests in line with the company strategy.
• Ensure all team members comply with all aspects of the Commercial Sales Policy.
• Responsible for the recruitment, induction, and ongoing training of new Sales Executives.
• Conduct monthly team meetings to review performance, provide group training, and discuss new initiatives.
• Ensure annual, quarterly, and monthly targets are achieved by individuals and the team overall.
• Accompany Sales Executives in the field a minimum of 3 days per week for training and customer appointments.
• Drive compliance on Salesforce and all other systems through the team.
• Ensure productivity targets are met and exceeded.
• Foster high engagement within the team through meetings, social events, and creating an inclusive environment.
• Support the National Sales Manager in all areas.
• Ensure professional handover of all new accounts to the CRM team by the Sales Executive.

• The whole team performance to be above individual target.
• High levels of system compliance.
• High levels of team engagement, measured via VOE and Buzz surveys.
• High levels of people retention.

As the successful candidate, you will be passionate about delivering amazing service every day to exceed our customers' expectations. Proven experience of managing teams and leading high-performing teams is critical. You will have a natural ability to engage with internal and external customers, delivering outstanding customer service.

You will possess outstanding communication, negotiation, and influencing skills, with the ability to drive and implement change quickly. We expect you to be decisive and effective in decision-making, enjoy resolving problems, and demonstrate resilience, self-motivation, and flexibility. Good commercial awareness and a deep understanding of the business and the organisation’s high-level objectives are essential.

We recognise that our people are at the heart of our business. It’s important to us that we demonstrate our recognition of you by providing more than just a salary and job stability. Benefits include holiday trading, enhanced maternity and paternity package, free life assurance, free onsite car parking, health kiosks, discounted shopping, milestone days off, and support with the cost of glasses.

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.