At a Glance
- Tasks: Lead a dynamic team to ensure efficient delivery operations and outstanding service.
- Company: Join DPD, the UK's most sustainable delivery company with a strong ethical culture.
- Benefits: Enjoy competitive salary, bonus, holiday trading, and never work on your birthday!
- Other info: Great opportunities for career growth and personal development.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in people management and strong communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
Company Description
Contract Type: Permanent / 40 Hours Per Week
Salary: Circa £40,000 plus bonus
Location: 2 Imperial Way, Reading, RG2 0SL
Days of Work: Sunday to Thursday
Hours of Work: 05:30 - 13:00
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure "Depot Clear" is achieved in line with depot targets.
Qualifications
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager - Dispatch in Reading employer: DPD Group UK
DPD is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary and a range of fantastic benefits from day one, including never working on your birthday. With a strong commitment to sustainability and a vibrant work culture, DPD fosters an inclusive environment where employees can thrive and grow their careers, making it an ideal place for those seeking meaningful and rewarding employment in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Dispatch in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at DPD. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching DPD’s values and recent achievements. Show us that you’re not just another candidate but someone who genuinely aligns with our mission of sustainability and customer service.
✨Tip Number 3
Practice your responses to common interview questions, especially around team management and problem-solving. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it keeps you on our radar!
We think you need these skills to ace Shift Manager - Dispatch in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your people management experience and any relevant achievements in a fast-paced environment.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about joining DPD and how you embody our core values. Share specific examples of how you've motivated teams and achieved targets in previous roles.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application demonstrates your ability to engage and inspire others. Use clear and concise language to convey your points effectively.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at DPD Group UK
✨Know the Company Inside Out
Before your interview, take some time to research DPD's mission and values. Understand their commitment to sustainability and customer service. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your People Management Skills
As a Shift Manager, you'll be leading a team, so be ready to discuss your experience in motivating and managing people. Prepare specific examples of how you've successfully resolved conflicts or improved team performance in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you've had to make quick decisions under pressure, especially in a fast-paced environment. Highlight your ability to stay calm and effective when challenges arise.
✨Prepare for Data Analysis Questions
Since the role requires comprehensive reporting and data analysis, brush up on your analytical skills. Be prepared to discuss how you've used data to drive improvements in operations or performance metrics in past positions.
