At a Glance
- Tasks: Lead operational projects and drive change across our network while supporting depot management.
- Company: Join DPD, a top player in sustainable parcel delivery with a focus on innovation.
- Benefits: Competitive salary, bonus scheme, company car, and fantastic optional perks.
- Other info: Flexible working hours with travel opportunities and a culture of recognition.
- Why this job: Shape your career in a dynamic environment with opportunities for growth and impact.
- Qualifications: Strong people management skills and experience in fast-paced operational settings.
The predicted salary is between 59500 - 59500 £ per year.
Company Description
Contract: Permanent - 37.5 hours
Salary: Circa £59,500 plus bonus and car allowance (or company car)
Location: 2 Imperial Way, Reading, RG2 0SL - covering North/West London area
Working hours: Monday to Friday (07:00AM - 15:30PM)
DPD is a member of DPDgroup, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.
Job Description
Our Network Change Management department is currently recruiting for a National Operations Manager to join their team. Within this role you will be supporting a number of Depots through short-term and medium-term depot management, operational project support and drive change management across our Network. You will be supported to obtain and develop the required skills to ensure you are prepared for the next step into a more senior Operational Management Role. This role is a great opportunity for an operationally minded, self-motivated and ambitious individual to carve out a successful career with the business.
Other key areas of responsibility
- Drive Business KPIs; including Service, Operational Compliance and Cost
- Support continuous improvement through detailed review of operational platforms to drive operational excellence
- Specialist understanding of automated sortation equipment, including contingency planning
- Facilitate the operational requirements of new depot openings, integrations and closures
- Manage operational elements of IT Projects, including User Acceptance Testing (UAT)
- Training to include mentoring and development of Designates, Graduates and Direct Report
You will also be required to take part in Depot Operational Support as required, which will involve physical and remote intervention when a Depot encounters unforeseen operational challenges and identifying new opportunities for continuous improvement while supporting. This includes process, planning, implementation of lasting change. Becoming proficient in all the above areas will enable you to be a success in this role.
Qualifications
What we are looking for; Operating in an environment where working efficiently under pressure and at pace will be key to success, you should have strong people management experience. In addition, we’ll also expect you to:
- Have demonstrable experience of mentoring, inspiring and leading teams enabling them to be amazing everyday
- Your career history will show you are able to work collaboratively, have impact and influence at a variety of levels with both internal and external stakeholders.
- Be actively self motivated, using initiative to identify and drive change.
- Have a sound analytical understanding and ability to interpret data.
- A strong awareness of Lean processes and change management within a fast paced distribution or similar operational setting would be preferred
- Knowledge of continuous improvement strategies
- Solid commercial and financial awareness
- Demonstrate DPD DNA of; Accountability, Flexibility, Caring, Honesty, Passion and Respect
Additional Information
Typically this role will be working Monday to Friday although we are a 24/7 operation so flexibility is key as some night and weekend working will be occasionally required. This role will require you to work remotely and various locations, predominantly in the Depots mentioned previously however there may be times that you are required to work at any of our depot locations Nationwide. A full driving licence, together with an expectation to undertake UK travel and stay away from home overnight when required.
Remuneration
Your package will include an excellent basic salary, company car or cash alternative, attractive bonus scheme that is based on individual and company targets. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. There is a culture of recognition and reward within DPD to include; long-service awards, a special recognition programme for those individuals that go above and beyond, and the DPD Personality of the Year award.
If successful you can look forward to the exciting prospect of joining an increasingly successful and expanding business, that through its constant innovation, has revolutionised the express parcel industry and continues to define its outlook for the future. DPD is a Valuable 500 company and a Disability Confident Employer.
National Operations Manager in Reading employer: DPD Group UK
DPD is an exceptional employer that prioritises employee growth and development, offering a supportive environment for aspiring leaders in the logistics sector. With a strong focus on sustainability and innovation, employees benefit from competitive salaries, performance-based bonuses, and a range of optional perks, all while being part of a culture that values recognition and inclusivity. Located in Reading, this role provides the opportunity to work across various depots, ensuring a dynamic and engaging work experience.
StudySmarter Expert Advice🤫
We think this is how you could land National Operations Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at DPD. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching DPD’s values and recent projects. Show us you’re not just another candidate; demonstrate your passion for operational excellence and how you can contribute to our mission of being the most sustainable delivery company in the UK.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to leadership and change management. We want to see how you handle pressure and inspire teams, so think of examples from your past experiences that highlight these skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the DPD family. Good luck!
We think you need these skills to ace National Operations Manager in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the National Operations Manager role. Highlight your experience in operational management, mentoring, and change management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to DPD's mission. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your work history, focus on specific achievements that demonstrate your ability to drive change and improve operations. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DPD Group UK
✨Know Your Operations Inside Out
Before the interview, dive deep into DPD's operations processes and procedures. Familiarise yourself with their KPIs, continuous improvement strategies, and how they utilise technology in their delivery network. This knowledge will help you demonstrate your understanding of the role and how you can contribute.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in mentoring and leading teams. Think about specific situations where you've inspired others or driven change. Being able to articulate these experiences will show that you have the people management skills they're looking for.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities under pressure. Prepare for scenarios related to operational challenges, such as depot openings or IT project management. Practising your responses will help you feel more confident and articulate during the interview.
✨Demonstrate Your Analytical Mindset
Since the role requires a sound analytical understanding, be prepared to discuss how you've used data to drive decisions in past roles. Bring examples of how you've interpreted data to improve operations or achieve business goals, showcasing your ability to think critically.
