At a Glance
- Tasks: Drive quality and compliance in a fast-paced depot environment.
- Company: Join DPD UK, a leader in sustainable parcel delivery.
- Benefits: Competitive salary, holiday trading, health perks, and career development.
- Other info: Dynamic workplace with opportunities for growth and promotion.
- Why this job: Make a real impact on quality and customer experience in logistics.
- Qualifications: Experience in quality and compliance, strong communication, and leadership skills.
The predicted salary is between 40950 - 50050 £ per year.
Company Description
Contract Type: Permanent / 40 Hours Per Week
Location: DPD Raunds, Warth Park Way, Raunds, NN9 6NY
Salary: Circa £45,500 plus bonus
Days of Work: Monday to Friday
Start Time: 7:00 - 15:30pm
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Our Site Manager is currently recruiting for an experienced Depot Quality Manager to join and strengthen their highly experienced depot management team.
Purpose of Position
Through constant review of business analytics, conduct a deep dive analysis to identify opportunities to improve the quality and experience for the shipper. To ensure that the depot is compliant in areas of Quality, ISO, Environment, H&S, HR, Transport, Couriers, Self Employed Owner Drivers and Security.
Key Tasks/Areas of Responsibility
- Drive quality and compliance within the depot by maintaining and improving standards within the depot
- Run, analyse and interpret operational data to produce daily, weekly and monthly reports; identify and resolve areas of non-conformance
- To improve and maintain a customer first approach in all aspects of depot operations
- Monitor and review depot/ administration compliance of H&S, HR, ODF, Transport, Recruitment, ISO, Audits and Environmental
- Maintain and drive completion of new process training with depot admin team support & OJT support
- Recommend any new processes to achieve company audits according to company targets in relation to H&S, Quality and Transport with Depot management team
- To coach and mentor office based employees in understanding Company processes and procedures
- To attend on site and off site meetings/ courses as directed by the General Manager.
- Proactively communicate and collaborate with external and internal contractors.
- Ensure own skills and knowledge are kept up to date and take responsibility for own personal development.
- Assist in the facilitation of meetings and arrange minute taking for H&S and weekly Shift Manager meetings to drive accountability.
- To undergo any other tasks as directed by the Site Manager.
Qualifications
You will have a strong knowledge and understanding of quality, audits and compliance ideally gained within a transport setting. It would be advantageous if you were aware of CPC and O Licence requirements. You will be a confident communicator with a passion to lead, motivate and manage high performing teams whilst influencing at all levels. A person capable of decisive and effective decision-making, in a time pressured environment. Someone that really enjoys resolving problems and demonstrates high levels of resilience, self-motivation and flexibility. You will be analytical, customer focused and highly organised. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Depot Quality Manager in Raunds employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Depot Quality Manager in Raunds
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like DPD Group UK.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by DPD Group UK. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Depot Quality Manager in Raunds
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at DPD Group UK, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at DPD Group UK and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into DPD Group UK. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at DPD Group UK
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at DPD Group UK.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to DPD Group UK.
