DPD Group UK is seeking a Customer Services Advisor to support internal and external customers regarding parcel collection or delivery. You will work with drivers and managers to identify issues, solve problems, and own resolutions while maintaining high service standards.
The role emphasizes answering delivery status inquiries, supplying PODs, and investigating missing parcels to resolve disputes, with a focus on customer satisfaction and team collaboration.
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Parcel Delivery Customer Support Specialist in Poole employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
