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- Tasks: Lead a team to support employee relations and drive the People Strategy.
- Company: Join DPD UK, a leader in sustainable delivery and e-commerce solutions.
- Benefits: Enjoy competitive pay, enhanced maternity/paternity leave, and discounted shopping.
- Why this job: Make a real impact on people management in a dynamic and supportive environment.
- Qualifications: Experience in HR or people management with strong decision-making skills.
- Other info: Great career growth opportunities in a company that values its people.
The predicted salary is between 36000 - 60000 £ per year.
Contract: Permanent Role - 37.5 hours per week
Location: Roebuck Lane, Smethwick, B66 1BY
Days of Work: Monday to Friday
Hours of Work: 09:00 - 17:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Purpose of Position
Responsible for a team of People Business Partners, ensuring that both proactive and reactive support is provided to the business in a consistent and professional manner in line with the company D&I strategy. Taking ownership for the delivery of the People Strategy and ensuring that key stakeholders fully understand the impact of operational decisions. Communicate regularly with the Head of People and Director of People & Talent on any potential risks or opportunities.
Key Task & Responsibilities
- Support the PBP’s in Managing complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy.
- Apply P&T and business knowledge evidencing appropriate decision making skills.
- Advise managers on the terms and conditions of employment and knowledge share best practice with them.
- Develop P&T policies and procedures to drive performance and mitigate disputes.
- Work closely with the Talent team to identify development needs and opportunities.
- Liaise closely with senior managers to provide first line advice on current and existing issues.
- Work closely with the Reward and Benefits team to ensure consistent application of the reward strategy.
- Provide advice on recruitment and selection strategies.
- Manage talent and succession planning.
- Drive alignment between the People Strategy and business goals.
- Continuously monitor and review People policies and processes and propose changes where necessary.
- Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.
- Support change management processes.
Additional Information
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award‑winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 × salary on joining the pension scheme
- Free onsite parking for all employees
- Health Kiosks visiting every location
- Vitality at Work
- Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can deliver a best in class customer doorstep experience, then this is the job for you! Apply today.
People Manager Operations employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Manager Operations
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DPD UK on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a People Manager.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DPD UK's People Strategy and think about how your experience aligns with their goals. We want to show them that we’re not just a fit, but the perfect match!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on those tricky questions about employee relations and change management. The more we rehearse, the more confident we’ll be when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can track your progress and keep you updated on any exciting opportunities that come up.
We think you need these skills to ace People Manager Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Manager Operations role. Highlight your experience in managing teams and handling employee relations, as these are key aspects of the job. We want to see how your skills align with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our People Strategy. Keep it engaging and personal – we love to see your personality come through!
Showcase Relevant Experience: When filling out your application, make sure to showcase any relevant experience you have in HR or people management. We’re looking for examples of how you've successfully managed complex employee relations or developed policies that drove performance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about DPD and what we stand for!
How to prepare for a job interview at DPD Group UK
✨Know the Company Inside Out
Before your interview, make sure you research DPD UK thoroughly. Understand their mission, values, and recent developments in the parcel delivery industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for People Management Scenarios
Given the role involves managing complex employee relations, think of specific examples from your past experience where you've successfully handled similar situations. Be ready to discuss your approach to dispute resolution, performance management, and how you’ve supported team development.
✨Align Your Experience with Their Goals
Make sure to highlight how your skills and experiences align with DPD's People Strategy and business goals. Prepare to discuss how you can contribute to their aim of being the most sustainable delivery company and how you can drive alignment between people management and operational success.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions. Inquire about the challenges the team is currently facing or how they measure success in the People Manager role. This shows that you’re not just interested in the job, but also in contributing to the company's future.
