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For Companies At a Glance
- Tasks: Manage Google Docs, assist drivers, and provide excellent customer service.
- Company: Join DPD UK, a leader in sustainable parcel delivery.
- Benefits: Enjoy competitive pay, holiday trading, and health perks.
- Why this job: Be part of a dynamic team making a real impact in logistics.
- Qualifications: Attention to detail, strong teamwork, and customer service skills required.
- Other info: Great career growth opportunities in a supportive environment.
Overview
- Contract Type: Permanent Part Time / 16Hours per week.
- Salary: £14.93ph- Overtime paid at enhanced rate
- Location: DPD Bristol -Oakwood Drive, Emerson Green, BS16 7LR
- Shift Pattern: Saturday and Sunday
- Start Time: 05:00
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Responsibilities
- As our Pre Brief Operative your key responsibilities will include;
- Taking ownership of Google Documents and keeping them updated with accurate and timely information
- Signing our hand held devices called Saturns in and out to drivers, ensuring all Saturns are accounted for and properly maintained
- Reporting and logging damaged Saturns so these can be fixed without delay, maintaining a detailed record of all device issues
- Keeping the depot internal system called \”Universe\”up to date, ensuring all data entries are accurate and consistent
- Dealing face to face with customers who have come to the Depot to collect their parcels, providing a professional and courteous service
- Taking responsibility to resolve any customer queries satisfactorily, escalating complex issues when necessary
- Supporting colleagues on the warehouse floor with various duties as required, demonstrating flexibility and teamwork
- Participating in daily team briefings and contributing to process improvement discussions
- Ensuring compliance with health and safety regulations within the depot environment
- Maintaining a clean and organised work area, promoting a professional image of the depot
Qualifications
- Data entry experience with high accuracy and attention to detail
- Passion and self-determination to excel in a fast-paced environment
- Excellent organisational skills with the ability to prioritise tasks effectively
- Ability to work under pressure and meet tight deadlines
- Flexibility and adaptability to changing work demands
- Strong team player with excellent interpersonal skills
- Exceptional customer service skills with a professional and courteous demeanour
- Basic understanding of health and safety regulations in a warehouse environment
- Ability to handle and resolve customer queries efficiently
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\\\’ promises, then this is the job for you! Apply today
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Part Time Pre Brief Operative employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Pre Brief Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Pre Brief Operative, especially your customer service and data entry experience.
✨Tip Number 3
Dress the part! Even though it’s a warehouse environment, showing up looking professional can make a great first impression. It shows you respect the opportunity and are ready to contribute.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Part Time Pre Brief Operative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love candidates who are genuinely excited about working with us at DPD and can demonstrate their passion for delivering excellent service.
Be Detail-Oriented: Since accuracy is key in this role, make sure to highlight your attention to detail in your application. Mention any relevant experience you have with data entry or managing documents, as this will show us you're the right fit for the job.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the responsibilities listed in the job description. This helps us see how you align with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DPD Group UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Pre Brief Operative. Familiarise yourself with tasks like managing Google Documents, handling Saturn devices, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since you'll be dealing face-to-face with customers, prepare examples of how you've handled customer queries in the past. Highlight your ability to resolve issues efficiently and maintain a professional demeanour. This will demonstrate that you align with DPD's values of Passion and Caring.
✨Emphasise Teamwork and Flexibility
DPD values teamwork and adaptability, so be ready to discuss how you've worked collaboratively in previous roles. Share specific instances where you've supported colleagues or adapted to changing demands. This will show that you can thrive in a fast-paced environment.
✨Prepare for Health and Safety Questions
Given the importance of health and safety in a warehouse setting, brush up on basic regulations and practices. Be prepared to discuss how you would maintain a clean and organised work area, as well as how you would ensure compliance with safety standards during your shift.
