DPD Group UK is seeking a customer service advisor to support both internal and external customers with parcel collection and delivery queries. You will work with Drivers and Managers to identify issues, take ownership, and resolve problems while promoting our products and services.
You will engage with customers, provide POD information, conduct investigations into missing parcels, and maintain professional communication at all times.
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Parcel Delivery Support Specialist (POD & Issues) employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
