DPD Group UK in London Docklands is seeking a customer service specialist to support the collection and delivery of parcels. You will work closely with Drivers, Shift Managers and Operations Managers to identify issues, take ownership, and proactively resolve queries.
You will handle delivery status questions, provide Proof of Delivery, investigate missing parcels, resolve disputes, and promote DPD products and services to customers, ensuring a world-class service every day.
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Parcel Delivery Support Specialist employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
