At a Glance
- Tasks: Create rosters, manage driver holidays, and improve operational efficiency.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive salary, holiday trading, health kiosks, and discounted shopping.
- Other info: Be part of a company that values talent development and internal promotions.
- Why this job: Make a real impact in a dynamic environment with growth opportunities.
- Qualifications: Attention to detail, strong communication skills, and data analysis experience.
The predicted salary is between 41160 - 41160 € per year.
Company Description
Contract Type: Permanent / 40 Hours Per Week
Salary: £41,160.6
Location: Oldbury
Days of Work: Monday - Friday
Start Time: 08:00- 16:00 / 09:30-17:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Purpose of Position
In this role you will be responsible for creating rosters, liaising with agencies, forward planning of peak periods and managing Outbased driver holidays. Alongside this, ensuring cost and service levels are maintained as paramount.
Key Tasks/Areas of Responsibility
- Creating a workable roster which meets set KPIs around cost and service to be passed onto the operations team.
- Growing, maintaining and managing agency relationships to ensure sufficient and legally compliant resources are in place.
- Managing Outbased driver holidays and absences to fit with business requirements.
- Improving the overall support to the Operation whilst concentrating on new and innovative ways of working.
- Reviewing KPIs and metrics through dashboards and data sets to drive efficiencies in HPR and overall Transport cost, whilst maintaining service levels.
- Work closely with other departments to review current set ups and look for improvements.
- Monitor, review and action payment of all agencies within the department.
- Liaising with agencies to resolve and manage driver issues such as legal compliance, wages or shift queries.
- Effectively manage a shared inbox.
- Reacting to special requirements for employed drivers within the rosters.
Qualifications
- High levels of attention to detail.
- You will have the ability to manage your own time and prove to consistently be a high performer under pressure.
- Experience of monitoring your own performance, with the ability to analyse data in order to identify improvements and successfully implement change.
- Outstanding communication skills with the ability to influence strategy.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Transport Shift Manager - Outbased Resource in Oldbury employer: DPD Group UK
DPD UK is an exceptional employer that prioritises the well-being and development of its employees, offering a comprehensive benefits package including enhanced maternity and paternity leave, free life assurance, and discounted shopping. With a strong commitment to sustainability and innovation, DPD fosters a collaborative work culture where employees are encouraged to grow and advance their careers, making it an ideal place for those seeking meaningful and rewarding employment in the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Shift Manager - Outbased Resource in Oldbury
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at DPD. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DPD's values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about our mission and can contribute to our goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating how your skills align with the role of Transport Shift Manager and how you can help us maintain our high service levels.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the DPD family.
We think you need these skills to ace Transport Shift Manager - Outbased Resource in Oldbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Transport Shift Manager role. Highlight your experience in managing rosters and working with agencies, as well as any relevant data analysis skills. We want to see how you fit into our DPD DNA values!
Showcase Your Attention to Detail:Since this role requires high levels of attention to detail, include examples in your application that demonstrate your ability to manage time effectively and maintain accuracy under pressure. We love candidates who can prove they’re high performers!
Communicate Clearly:Outstanding communication skills are key for this position. Use your application to showcase how you've influenced strategy or resolved issues in previous roles. Remember, we value clarity and honesty in all our interactions!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the DPD family!
How to prepare for a job interview at DPD Group UK
✨Know Your Numbers
As a Transport Shift Manager, you'll be dealing with KPIs and metrics regularly. Brush up on relevant data analysis skills and be prepared to discuss how you've used data to drive efficiencies in past roles. This shows you understand the importance of performance metrics.
✨Showcase Your Communication Skills
Outstanding communication is key in this role. Think of examples where you've effectively influenced strategy or resolved issues through clear communication. Be ready to demonstrate how you can liaise with agencies and manage driver concerns smoothly.
✨Demonstrate Attention to Detail
With responsibilities like creating rosters and managing holidays, attention to detail is crucial. Prepare to share specific instances where your meticulous nature has led to successful outcomes, especially under pressure.
✨Align with DPD's Values
DPD values Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Familiarise yourself with these core values and think of examples from your experience that reflect them. This will show that you not only understand the company culture but also embody it.
