DPD Group UK in Newbury is seeking a customer service adviser to support both internal and external customers with parcel collection or delivery queries. You will collaborate with Drivers, Shift Managers and Operations Managers to identify issues, proactively resolve them and own the resolution process.
You will handle delivery status questions, provide POD, investigate missing parcels and disputes, and promote our products and services to customers.
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Delivery Support & Customer Care Advisor in Newbury employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
