Job Description
Purpose of Position
- Day to day running of compliance reports for the DPD Network around Healthcare and Food service offerings including daily, weekly and monthly reporting. Ensuring accurate data is distributed.
- Manage the team email inbox, addressing all incoming general enquiries and damage inspections requests. Ensuring all emails are addressed and within a timely manner.
- Review and manage all dashboard access requests for all network compliance suites that are owned by the reporting manager, ensuring quality, accuracy and timeliness in processing requests.
- Conduct regular administrative audits to ensure accurate information is stored and outstanding training is addressed with the relevant individuals to maintain GDPR compliant with dashboard access.
- Closely monitor network communication streams and investigate all depot, driver and hub compliance issues raised to the team. Challenging non-compliance when identified and following up for appropriate resolutions. Documenting all escalations and outcomes for reporting purposes.
- When required, assist with ad hoc analysis and reporting to identify non compliance and maintain and update the department intranet.
Key Tasks/Areas of Responsibility
- The production of reports based on data from Universe for both DPD and DPD Local
- The daily pro-active interrogation of data to identify potential delivery failures
- The communication of potential delivery failures to the relevant parties
- The production of analysis statistics
- Any other administration tasks as requested
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!
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Network Operations Administrator employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
