At a Glance
- Tasks: Lead investigations into crime and fraud, ensuring safety for our network and customers.
- Company: Join DPD, the UK's most sustainable delivery company with a focus on ethics and inclusivity.
- Benefits: Enjoy competitive salary, flexible working, and unique perks like never working on your birthday!
- Other info: Great opportunities for career growth and personal development await you!
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in high-level investigations and strong communication skills are essential.
The predicted salary is between 56500 - 56500 £ per year.
Company Description
Contract Type: Permanent / 37.5 Hours Per Week
Salary: Circa £56,500 plus company car and bonus
Location: South East (within M25 corridor)
Base location can be flexible within the M25 corridor
Days of Work: Monday to Friday
Hours of Work: 09:00 - 17:30
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Our General Manager Crime Fraud is seeking an experienced, highly skilled Crime and Fraud Manager to join our National Security Team. Operating across the North of the UK, this critical role is dedicated to protecting our network, our people, and our customers. You will lead the response to high-level threats, managing a diverse and complex caseload that spans serious external crime, internal misconduct, sophisticated fraud, and immigration compliance. As a subject matter expert, you will act as the primary bridge between DPD, law enforcement agencies, and our key strategic customers.
Key Responsibilities
- Serious External Crime: Lead and manage comprehensive investigations into serious and organised criminal activity targeting the DPD network, supply chain, and assets.
- Internal Investigations: Conduct sensitive internal investigations, including the handling of Whistleblowing (WB) disclosures, ensuring absolute confidentiality, objectivity, and compliance with corporate policy.
- Complex Fraud: Investigate sophisticated frauds impacting the business. Identify vulnerabilities, recover losses where possible, and recommend robust preventative measures.
- Immigration Compliance: Manage and investigate matters related to immigration and right-to-work compliance across the network.
- Evidential Case Management: Manage a complex caseload. Build and prepare robust, high-quality evidential packages and prosecution files suitable for formal handover to law enforcement and judicial proceedings.
- Stakeholder & Agency Liaison: Act as the primary point of contact for external authorities. Build and maintain strong working relationships with regional Police forces, the Home Office, and other regulatory bodies.
- Customer Engagement: Liaise directly with key strategic customers regarding high-profile security, crime, or fraud matters that impact their business with DPD, providing expert advice and reassurance.
Qualifications
About You
- Experience: A proven track record of managing complex, high-level investigations. A background in law enforcement (e.g., Police, NCA, Home Office) or senior corporate security/fraud investigation is highly desirable.
- Legal Knowledge: Excellent working knowledge of UK criminal and civil law, specifically relating to fraud, theft, immigration, and data protection (e.g., PACE, Fraud Act 2006, Theft Act 1968, GDPR).
- Investigative Skills: Demonstrable experience in building evidential packages, taking statements, conducting investigative interviews, and presenting evidence in court.
- Communication: Exceptional written and verbal communication skills, with the ability to convey complex investigative findings clearly to both internal leadership and external agencies.
- Relationship Management: Strong interpersonal skills with the credibility to influence and negotiate with key stakeholders, senior management, and high-value customers.
- Integrity: High ethical standards, with extensive experience handling sensitive, confidential, and Whistleblowing information.
- Mobility: Willingness to travel across your designated region (North or South UK) as required by active investigations.
Additional Information
Job Specifics: Full clean driving licence with a flexible approach towards travel is essential.
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Crime and Fraud Manager in Milton Keynes employer: DPD Group UK
DPD Group UK in Chelmsford is an excellent employer that values its employees through competitive pay, enhanced overtime rates, and a strong commitment to career progression. With a dynamic work culture that fosters teamwork and safety, employees can thrive in a supportive environment while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Crime and Fraud Manager in Milton Keynes
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Crime and Fraud Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like DPD Group UK. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
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✨Directly Apply to DPD Group UK
Don’t forget to apply for the Crime and Fraud Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining DPD Group UK.
We think you need these skills to ace Crime and Fraud Manager in Milton Keynes
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at DPD Group UK. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at DPD Group UK.
How to prepare for a job interview at DPD Group UK
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at DPD Group UK.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at DPD Group UK.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at DPD Group UK.
