DPD Group UK is hiring for a customer service role based in the UK. You will support both internal and external customers with parcel collection or delivery, working alongside Drivers, Shift Managers and Operations Managers to identify issues and resolve them.
Expect to handle delivery status queries, PODs, missing parcels investigations and promote company services. The role requires a proven customer service background, clear communication, and a proactive, professional approach.
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Parcel Support & Customer Care Advisor in Leicester employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
