Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with a smile.
- Company: Join DPD, a leading logistics company known for its customer service.
- Benefits: Enjoy competitive pay, holiday trading, and discounts at hundreds of retailers.
- Why this job: Be the face of DPD and make customers happy every day.
- Qualifications: Must have a full UK driving licence and great customer service skills.
- Other info: Opportunities for career growth and development in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
As a Collection and Delivery Driver for DPD, you'll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels.
- Starting your shift at the depot where you'll be responsible for efficiently loading parcels onto your 3.5 tonne van.
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries.
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies.
- Accurately scanning and recording parcel information using handheld devices.
- Collecting signatures and other necessary proof of delivery from customers.
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor.
- Maintaining a clean and organised van, conducting daily vehicle checks and reporting any maintenance needs.
- Adapting to changing weather conditions and adjusting your delivery approach accordingly.
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting.
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty.
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring, and Accountability.
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD's reputation for excellence in the logistics industry.
Qualifications
What we’re looking for: To be considered for the role you must have:
- Held a full UK driving licence and had regular driving experience for 12 months or more.
- Recognise the value of providing great customer service.
- Can work to deadlines, are flexible, and always go above and beyond.
- Are friendly, approachable, positive, resourceful, and professional.
- Are able to multi-task and problem solve.
- Have the ability to lift, load, and carry parcels weighing up to 25kg / 30kg.
- Possess excellent time management and organisational skills.
- Have a good level of physical fitness to meet the demands of the role.
- Can work independently and as part of a team.
- Have basic computer skills and the ability to use handheld devices.
- Are comfortable working in various weather conditions.
- Have a good knowledge of local roads and geography.
Additional Information
About our benefits: We recognise that our people are at the heart of our business; without them, we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading.
- Enhanced maternity and paternity package.
- Free life assurance of 4 x salary on joining the pension scheme.
- Unum - essential health and wellbeing services for you and eligible family members.
- Health Kiosks visiting every location.
- Vitality at Work.
- Free On Site Parking.
- Discounted shopping from 100s of retailers including up to 5% off supermarket shopping.
- Milestone Days off to celebrate with your family and friends.
- For employees who regularly use a screen as part of their job, we offer free eye tests and support with the cost of glasses.
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Collection and Delivery Driver - 3.5 Tonne in Leeds employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Collection and Delivery Driver, you'll be the face of DPD. Think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your route management skills! Be prepared to discuss how you plan your routes efficiently. Mention any tools or techniques you use to ensure timely deliveries, as this will demonstrate your organisational skills and ability to work independently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining DPD. So, get your application in and let’s get you on the road!
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne in Leeds
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in providing top-notch customer service. We want to see how you’ve gone above and beyond for customers in the past, as this role is all about being the friendly face of DPD!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Collection and Delivery Driver role. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at DPD Group UK
✨Know Your Route
Familiarise yourself with the local roads and geography before the interview. Being able to discuss your knowledge of the area will show that you’re prepared and understand the importance of efficient route management.
✨Customer Service Focus
Prepare examples of how you've provided exceptional customer service in the past. DPD values honesty, respect, and caring, so think of situations where you went above and beyond for a customer.
✨Demonstrate Flexibility
Be ready to discuss how you adapt to changing conditions, whether it’s weather-related or schedule changes. Highlighting your flexibility will show that you can handle the fast-paced environment of a delivery driver.
✨Showcase Your Problem-Solving Skills
Think of instances where you’ve had to solve problems on the go, whether it was dealing with vehicle issues or delivery challenges. This will demonstrate your resourcefulness and ability to think on your feet, which is crucial for this role.
