At a Glance
- Tasks: Lead a dynamic team to ensure efficient delivery operations and outstanding service.
- Company: Join DPD, the UK's most sustainable delivery company with a strong ethical culture.
- Benefits: Enjoy competitive salary, bonus, holiday trading, and never work on your birthday!
- Other info: Be part of a supportive team that values passion, respect, and accountability.
- Why this job: Make a real impact in a fast-paced environment with excellent career growth opportunities.
- Qualifications: Experience in people management and strong communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
Company Description
Contract Type: Permanent / 40 Hours Per Week
Salary: Circa £40,000 plus bonus
Location: DPD Ipswich - Unit 1, Beardmore Park, Anson Rd, Ipswich, IP5 3RX
Days of Work: Tuesday to Saturday
Hours of Work: 05:00 - 13:30
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Other key accountabilities will be:
- Ensure depot target for Core Routes is achieved
- Ensure depot target Stops Per Route (SPR) is achieved
- Ensuring all other delivery & collection routes are properly set.
- Ensure all driver’s scan and load their vans for delivery in a safe, timely and efficient manner.
- Maintaining on-going communication with drivers to resolve any issues
- Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
- Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
- Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure 'Depot Clear' is achieved in line with depot targets.
Qualifications
What we’re looking for:
- You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting.
- You will have strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Excellent computer skills with the ability to use Google chrome applications.
- The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
- You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Shift Manager - Dispatch in Ipswich employer: DPD Group UK
DPD Ipswich is an exceptional employer that prioritises employee well-being and career growth, offering a competitive salary and a range of benefits from day one, including never working on your birthday. With a strong commitment to sustainability and inclusivity, DPD fosters a dynamic work culture where employees are encouraged to develop their skills and advance within the company, making it an ideal place for those seeking meaningful and rewarding employment in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Dispatch in Ipswich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DPD on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DPD’s values and recent achievements. Show us how your experience aligns with their mission to be the UK’s most sustainable delivery company.
✨Tip Number 3
Practice your people management skills! Think of examples where you’ve motivated a team or resolved conflicts. We want to see how you can inspire and lead a high-performing team in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DPD family!
We think you need these skills to ace Shift Manager - Dispatch in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shift Manager role. Highlight your people management experience and any relevant achievements in a fast-paced environment.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for DPD. Share specific examples of how you've motivated teams and achieved targets in previous roles, and don’t forget to show your passion for our values!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at DPD Group UK
✨Know the Company Inside Out
Before your interview, take some time to research DPD and its commitment to sustainability and customer service. Understanding their values and goals will help you align your answers with what they’re looking for, showing that you’re genuinely interested in being part of their journey.
✨Showcase Your People Management Skills
As a Shift Manager, you'll need to motivate and lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. This will demonstrate your capability to inspire and engage drivers at DPD.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making and problem-solving skills. Think of scenarios where you had to make quick decisions in a fast-paced environment. Practising these responses will help you articulate your thought process clearly during the interview.
✨Highlight Your Tech Savviness
Since the role requires excellent computer skills, be prepared to discuss your experience with Google Chrome applications and data analysis. Mention any relevant tools or software you’ve used in previous roles, as this will show you’re ready to handle the reporting and documentation aspects of the job.
