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- Tasks: Ensure secure access for vehicles and provide excellent customer service at the gatehouse.
- Company: Join DPD, a leading sustainable delivery company in the UK.
- Benefits: Competitive salary, holiday trading, free life assurance, and discounted shopping.
- Other info: Great career growth opportunities in a supportive and inclusive environment.
- Why this job: Be part of a team that values people and drives change in the delivery industry.
- Qualifications: Strong communication skills and a responsible attitude; training provided.
The predicted salary is between 25900 - 25900 £ per year.
Company Description
Contract Type: Permanent
40.25 hours per week (over the year)
Salary: Circa £25,900 per annum
Location: Hub 4, Hinckley, Logix Road, LE10 3BQ
Days of Work: 4 on 4 off
Working Hours: 05:00 - 17:00
Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Our Central Security Manager in the East Midlands is looking to recruit reliable and dedicated Gatehouse Operative. Effective Gatehouse operations play a vital role within the UK Operation, given the nature of our business and our commitment to providing outstanding customer service.
Key Duties and Accountabilities will include:
- Ensuring that only authorised vehicles (DPD, Subcontractors and delivery vehicles) are given access and egress to the site
- Communicating to other departments within the business with reference to vehicle movements
- Physical checks of vehicle details and seals
- Ensuring that all reported empty trailers arriving & departing are physically checked
- Ensuring that trailer locking systems are working effectively
- Working as part of a team to deliver excellent gatehouse security and customer service
- Coordinating activities between contractors, employees and visitors
- Liaising with emergency services and other third-party organisations
Qualifications
What we're looking for:
- Previous experience in a similar position would be advantageous but full training will be provided
- Strong communication skills, both written and verbal, are critical to succeed in this role as are excellent interpersonal skills as you will be dealing with staff, international drivers and visitors on a daily basis
- You will be someone with a responsible and trustworthy attitude who takes pride in your day to day work
- The ability to use initiative and follow procedures and guidelines
- A professional appearance and attitude at times
- Flexibility towards working hours as working hours are varied to fit in with the current shift roster
- Proactive and supportive team player
- Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability
- Have excellent computer skills
- Ability to work between two hub locations at short notice is required
Additional Information
We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100's of retailers including up to 5% off your weekly supermarket shop
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can deliver a best in class customer experience, then this is the job for you. Apply today.
Gatehouse Operative in Hinckley employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gatehouse Operative in Hinckley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD. Understand their values and mission, especially their commitment to sustainability and customer service. This will help you connect with the interviewers and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! As a Gatehouse Operative, you'll be interacting with various people daily. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can communicate effectively during the interview.
✨Tip Number 3
Show off your teamwork spirit! DPD values collaboration, so be ready to share examples of how you've worked well in a team before. Think about times when you’ve supported colleagues or contributed to a group goal – this will highlight your fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining DPD. Don’t forget to follow up after applying; a quick email can make a great impression!
We think you need these skills to ace Gatehouse Operative in Hinckley
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining DPD and contributing to our journey towards being the UK's most sustainable delivery company.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how your background aligns with the key duties of a Gatehouse Operative, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Remember, strong communication skills are critical for this role, so let’s see that in your application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at DPD!
How to prepare for a job interview at DPD Group UK
✨Know the Company Inside Out
Before your interview, take some time to research DPD and its commitment to sustainability and customer service. Understanding their core values like Passion, Respect, and Accountability will help you align your answers with what they stand for.
✨Showcase Your Communication Skills
As a Gatehouse Operative, strong communication is key. Prepare examples of how you've effectively communicated in past roles, especially in busy environments. This will demonstrate your ability to liaise with staff, drivers, and visitors seamlessly.
✨Demonstrate Your Team Spirit
DPD values teamwork, so be ready to discuss times when you've worked collaboratively. Highlight your proactive approach and how you support your colleagues, as this will show you're a great fit for their team-oriented culture.
✨Be Ready for Practical Scenarios
Expect questions that may involve practical scenarios related to gatehouse operations. Think about how you would handle vehicle checks or coordinate with emergency services. Showing that you can think on your feet will impress your interviewers.