Shift Manager in Hampshire, Portsmouth

Shift Manager in Hampshire, Portsmouth

Portsmouth +1 Full-Time 40400 - 40400 £ / year (est.) No home office possible
DPD Group UK

At a Glance

  • Tasks: Lead a dynamic team to achieve operational excellence and outstanding customer service.
  • Company: Join DPD, the UK's most sustainable delivery company with a focus on people and progress.
  • Benefits: Enjoy competitive salary, bonus, holiday trading, and never work on your birthday again!
  • Other info: Great opportunities for development and promotion within a supportive and inclusive culture.
  • Why this job: Be part of a fast-paced environment where you can make a real impact and grow your career.
  • Qualifications: Experience in fast-paced operations and strong people management skills are essential.

The predicted salary is between 40400 - 40400 £ per year.

Contract Type: Permanent

40 Hours Per Week

Salary: Circa £40400 plus bonus

Location: DPD Portsmouth, Unit 6, Dunsbury Park, Garwood Road, Havant, PO9 4FE

Days of Work: Monday to Friday

Hours of Work: 10:00-18:00

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer.

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team. As a Shift Manager you will be required to achieve depot objectives relating to:

  • Operational Performance
  • Compliance to all company and legislative requirements
  • Financial targets and objectives
  • Delivering outstanding customer service
  • HR tasks and responsibilities

You will achieve these through effective management of employees, maintenance of company operating standards and ISO operating procedures specific to your own areas of accountability. In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot.

Other key accountabilities will be:

  • Ensure Collection Service targets are achieved
  • Ensure depot targets for Early Volume are achieved
  • Ensure company target for Collection ETAs is achieved
  • Ensure company target for Saturn Success is achieved
  • Ensure all relevant systems and reports are analysed and updated in a timely manner.

What we’re looking for:

  • You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team.
  • You will have strong communication skills with the ability to inspire, motivate and manage a team.
  • Decisive and effective decision-making, problem resolution and time management skills.
  • Demonstrate high levels of resilience, self-motivation and flexibility.
  • Excellent computer skills with the ability to use Google chrome applications.
  • The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
  • You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
  • Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:

  • Holiday trading
  • Enhanced maternity and paternity package
  • Free life assurance of 4 x salary on joining the pension scheme
  • Free onsite car parking for all employees
  • Health Kiosks visiting every location
  • Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
  • Milestone Days off to celebrate with your family and friends
  • For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses.

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.

Locations

Portsmouth Hampshire

Shift Manager in Hampshire, Portsmouth employer: DPD Group UK

DPD Portsmouth is an exceptional employer that prioritises employee well-being and career growth within a dynamic and fast-paced environment. With a commitment to sustainability and inclusivity, DPD offers a range of benefits from enhanced maternity packages to milestone days off, ensuring that employees feel valued and supported from day one. Join us in shaping the future of parcel delivery while enjoying job security and numerous opportunities for personal and professional development.
DPD Group UK

Contact Detail:

DPD Group UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager in Hampshire, Portsmouth

✨Tip Number 1

Network like a pro! Reach out to current or former employees at DPD on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions related to team management and operational performance. We want you to showcase your leadership skills and how you can motivate a high-performing team!

✨Tip Number 3

Show off your problem-solving skills during the interview. Think of examples where you've tackled challenges in fast-paced environments. DPD loves candidates who can think on their feet!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DPD family!

We think you need these skills to ace Shift Manager in Hampshire, Portsmouth

People Management
Operational Performance Management
Customer Service Excellence
Financial Target Achievement
Compliance with ISO Procedures
Effective Communication
Decision-Making Skills
Problem Resolution
Time Management
Data Analysis and Reporting
Resilience
Self-Motivation
Flexibility
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for the role shine through! We want to see how excited you are about joining DPD and contributing to our journey towards being the UK's most sustainable delivery company.

Tailor Your CV: Make sure to tailor your CV to highlight your experience in fast-paced operations and people management. We love seeing how your skills align with our needs, so don’t hold back on showcasing your achievements!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences are easy to spot. Remember, we’re looking for effective decision-makers!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at DPD!

How to prepare for a job interview at DPD Group UK

✨Know the Company Inside Out

Before your interview, take some time to research DPD's mission and values. Understand their commitment to sustainability and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their journey.

✨Showcase Your People Management Skills

As a Shift Manager, you'll be leading a team, so be ready to discuss your experience in motivating and managing people. Prepare specific examples of how you've successfully led teams in fast-paced environments, highlighting your communication and decision-making skills.

✨Demonstrate Problem-Solving Abilities

Think of scenarios where you've faced challenges in operations and how you resolved them. DPD values resilience and effective problem resolution, so share stories that showcase your ability to think on your feet and make quick, informed decisions.

✨Prepare for Data Analysis Questions

Since the role involves comprehensive reporting and data analysis, brush up on your computer skills, especially with Google applications. Be prepared to discuss how you've used data to drive performance improvements in previous roles, as this will be crucial for achieving depot objectives.

Shift Manager in Hampshire, Portsmouth
DPD Group UK
Location: Portsmouth

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