At a Glance
- Tasks: Be the vital link between drivers, warehouse, and tech while ensuring smooth operations.
- Company: Join DPD, a leader in sustainable delivery solutions with a focus on innovation.
- Benefits: Earn £14.93ph, enjoy extra time off, and access discounts at top retailers.
- Other info: Join a supportive team that values your unique perspective and promotes from within.
- Why this job: Make a real impact in a dynamic environment with genuine career progression.
- Qualifications: Attention to detail, digital fluency, and strong communication skills are essential.
The predicted salary is between 31000 - 41000 € per year.
LOCATION: DPD Guildford - Prime 24, Lyon Way, GU16 7EX
Ready to join the company that aims to be the UK’s most sustainable premium delivery carrier? We’re looking for reliable Pre Brief Operatives to join our team. DPD is a £2 billion industry leader focused on sustainability, innovation, and taking care of the people who keep us moving. DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide.
Why DPD? (The Good Stuff)
- Pay: £14.93ph - Overtime paid at enhanced rate
- Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
- Extra Time Off: Milestone Days to celebrate life’s big moments e.g. Your Birthday + Holiday Trading.
- Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
- Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
- Financial Peace of Mind: Free Life Assurance (4x salary).
Job Description
Contract Type: Permanent – 40 Hours Per Week
Days of Work: Sunday - Thursday
Hours of Work: 05:00 - 13:30
What You’ll Be Doing
- Tech Management & Logistics: You’re the guardian of our "Saturn" handheld devices. You’ll manage the check-in/out process for the driver fleet, ensuring every unit is accounted for, fully charged, and updated. If a device is acting up, you’ll log the repairs to keep the operation moving without a glitch.
- Data Guru: You’ll navigate our internal "Universe" system and Google Docs like a pro. Your mission is to maintain real-time data accuracy, ensuring that every entry is precise so the depot runs like a well-oiled machine.
- Customer Experience: You’ll be the face of DPD for customers visiting the depot. Whether they are picking up a long-awaited parcel or have a complex delivery query, you’ll provide top-tier service and solve problems on the spot.
- Operations Support: You aren’t just behind a desk. You’ll stay active by supporting the warehouse floor crew, participating in daily team huddles, and helping out with various depot duties to ensure we meet our delivery promises.
- Safety & Standards: You’ll help keep the vibe professional and safe by maintaining an organized workspace and following health and safety protocols to protect yourself and the team.
Qualifications
What You Bring
- A Sharp Eye for Detail: You’re the type of person who spots a typo or a missing entry from a mile away. Whether you're tracking expensive tech or updating delivery logs, you take pride in 100% accuracy and never "just wing it."
- Digital Fluency: You don't need to be a coder, but you should be a "natural" with tech. You’re comfortable navigating Google Workspace (Docs/Sheets) and can quickly learn our bespoke internal platforms, like Universe, to manage high-volume data entry.
- The "Cool Under Pressure" Factor: Depots are high-energy environments with tight deadlines. You stay focused and chill when the floor gets busy, prioritising your tasks effectively without losing your rhythm.
- Top-Tier Communication: You’re a "people person" who can switch gears effortlessly—from professional and empathetic when helping a customer, to clear and collaborative when briefing our driver team.
- Adaptability & Drive: You’re proactive. If you see a way to make a process smoother or a colleague who needs a hand, you jump in. You’re flexible with your duties and show up with the self-determination to excel.
- The DPD DNA: You genuinely vibe with our core values. You lead with Respect, act with Honesty, stay Flexible, and take Accountability for your work every single day.
Does this sound like you? We’re ready to help you grow if you’re ready to put in the work.
DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective.
Pre Brief Operative in Guildford employer: DPD Group UK
At DPD Guildford, we pride ourselves on being more than just a workplace; we are a community that values sustainability, innovation, and the well-being of our employees. With competitive pay, genuine career progression opportunities, and a comprehensive benefits package that includes health services and milestone days off, we ensure that our team members feel supported both personally and professionally. Join us in a dynamic environment where your contributions matter, and experience the unique advantages of working for a market leader in parcel delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Pre Brief Operative in Guildford
✨Tip Number 1
Get to know the company! Research DPD's values and sustainability efforts. When you walk into that interview, show us you’re not just another candidate but someone who genuinely vibes with our mission.
✨Tip Number 2
Practice your communication skills. You’ll need to be a people person, so role-play common customer scenarios with a friend. This will help you stay cool under pressure and nail those tricky questions.
✨Tip Number 3
Show off your tech skills! Brush up on Google Workspace and any other relevant tools. We want to see that you can navigate our systems like a pro, so don’t hesitate to mention any past experiences with tech management.
✨Tip Number 4
Be proactive in your approach. If you spot a way to improve a process or have ideas on how to enhance customer experience, share them during your interview. We love candidates who take accountability and show initiative!
We think you need these skills to ace Pre Brief Operative in Guildford
Some tips for your application 🫡
Show Your Attention to Detail:When filling out your application, make sure to double-check for any typos or missing information. We love candidates who take pride in accuracy, just like you would in the role of a Pre Brief Operative!
Be Yourself:Let your personality shine through in your written application. We’re looking for someone who matches our energy, so don’t be afraid to show us your unique vibe and how you connect with our core values.
Highlight Your Tech Skills:Since you'll be managing tech and data, mention any experience you have with digital tools, especially Google Workspace. We want to see that you're comfortable navigating technology and can adapt quickly to new systems.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the DPD team!
How to prepare for a job interview at DPD Group UK
✨Know the Company Inside Out
Before your interview, take some time to research DPD and its commitment to sustainability and innovation. Understanding their core values and how they operate will help you align your answers with what they’re looking for.
✨Show Off Your Tech Skills
Since the role involves managing tech like the 'Saturn' devices and navigating systems like 'Universe', be prepared to discuss your experience with technology. Bring examples of how you've used tech in previous roles to improve efficiency or accuracy.
✨Demonstrate Your People Skills
As a Pre Brief Operative, you'll be the face of DPD for customers. Think of examples where you've provided excellent customer service or resolved issues effectively. Highlight your communication skills and ability to stay calm under pressure.
✨Be Ready to Adapt
DPD values adaptability, so be prepared to discuss times when you've had to adjust quickly to changing circumstances. Show them that you're proactive and willing to jump in wherever needed to support the team.
