At a Glance
- Tasks: Lead a dynamic team to ensure smooth operations and outstanding customer service.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Competitive salary, bonus scheme, generous leave, and discounts at hundreds of retailers.
- Other info: Join a company that values talent and promotes from within.
- Why this job: Make a real impact in a fast-paced environment with growth opportunities.
- Qualifications: Experience in logistics and strong leadership skills required.
The predicted salary is between 40000 - 50000 € per year.
Company Description
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
We are currently recruiting for an experienced Operations Manager to join and strengthen our highly experienced Depot management team. In this role you will be a crucial member of the management team who oversees the smooth running of our operation, helping your Depot to achieve outstanding service to our customers but also achieve challenging objectives around Cost, Health & Safety, Security, Productivity and Transport.
Additionally you’ll also have accountability for:
- Recruitment, development and retention of staff, ensuring all compliance and all Employee Relations processes are being followed.
- Managing P&L through effective planning and reporting.
- Improving the overall support to the Operation whilst concentrating on new and innovative ways of working.
Qualifications
What we’re looking for:
- You will have extensive experience in logistics, warehouse or distribution industries.
- You will have the ability to run a fast paced operation, managing and motivating high performing operational teams.
- Experience of monitoring performance, with the ability to analyse data in order to identify improvements and successfully implement change.
- Outstanding communication skills with the ability to influence strategy.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Our depots operate 365 days a year, therefore you will be required to cover any 5 shifts, which could include some weekend working. A full UK driving licence is essential.
Additional Information
About our benefits:
Alongside a competitive salary of circa £XXX plus a bonus scheme based on company and personal performance and a company car or generous cash allowance we recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Operations Manager - Guildford employer: DPD Group UK
DPD UK is an exceptional employer, offering a dynamic work environment in Guildford where innovation and sustainability are at the forefront of our operations. With a strong commitment to employee development, we provide extensive growth opportunities, competitive benefits, and a supportive culture that values passion, respect, and accountability. Join us to be part of a leading team dedicated to delivering outstanding service while enjoying a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Guildford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and operations field, especially those who work at DPD. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DPD’s values and recent achievements. Show us how your experience aligns with our goals, especially around sustainability and customer service.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your past experiences and how they relate to the role of Operations Manager. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DPD team. Let’s get you on board!
We think you need these skills to ace Operations Manager - Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in logistics and any achievements that align with DPD's values like Passion and Accountability. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for DPD UK. Share specific examples of how you've managed teams and improved operations in the past. Remember, we love a good story!
Showcase Your Communication Skills:Since outstanding communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showing your personality. We’re looking for someone who can influence strategy and motivate teams!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get all the latest updates on your application status directly from us!
How to prepare for a job interview at DPD Group UK
✨Know Your Numbers
As an Operations Manager, you'll need to manage P&L effectively. Brush up on your financial metrics and be ready to discuss how you've improved profitability in past roles. Bring specific examples of how you’ve used data to drive decisions.
✨Showcase Your Leadership Style
DPD values strong leadership, so think about how you motivate teams. Prepare to share stories that highlight your ability to inspire and develop staff, especially in fast-paced environments. Be ready to discuss how you handle challenges and maintain team morale.
✨Understand DPD's Values
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Think of examples from your experience that demonstrate these values in action. This will show that you align with the company culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responses to potential challenges you might face in the role, such as managing operational disruptions or improving service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
