At a Glance
- Tasks: Manage vehicle movements and ensure site security while providing excellent customer service.
- Company: Join DPD, the UK's most sustainable delivery company with a focus on inclusivity.
- Benefits: Competitive salary, holiday trading, enhanced family leave, and discounts at hundreds of retailers.
- Other info: Great career progression opportunities in a supportive and ethical workplace.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Strong communication skills, responsible attitude, and ability to work both independently and in a team.
The predicted salary is between 31300 - 31300 € per year.
Company Description
Contract Type: Permanent / 40.25 hours per week (Over the year)
Salary: Circa £31,300 per annum (amount includes London Weighting Allowance)
Location: DPD London Docklands - Twelvetrees Crescent, London E3 3JG
Days of Work: 4 on 4 off
Working Hours: 07:00 to 19:00
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Our General Manager of Security is looking to recruit reliable and dedicated Gatehouse Operatives. You will be required to manage the day to day vehicle movements on and off the property to include but not limited to LGV vehicles, delivery vans, contractors, visitors and international freight forwarders, ensuring that all vehicle and driver details are recorded accurately against internal computer systems to prevent unauthorised or malicious access to the site. You will be expected to process arrivals and departures in line with company policy and procedure to ensure all freight loads are accounted for correctly and secured as per requirement for departure.
The Gatehouse Operative will be responsible for restricting and controlling the access and egress to site with appropriate operation of electronic or manual barriers and physical presence. You will be expected to communicate with a variety of different people, therefore must display patience and an eagerness to provide an excellent customer experience.
Key Responsibilities of the role:
- Ensuring that only authorised vehicles (DPD, Subcontractors and delivery vehicles) are given access and egress to the site
- Communicating to other departments within the business with reference to vehicle movements
- Physical checks of vehicle details, seals and security measures
- Ensuring that all reported empty trailers arriving & departing are physically checked.
- Working as part of a team to deliver excellent gatehouse security and customer service.
- Coordinating activities between contractors, employees and visitors.
- Liaising with emergency services and other third-party organisations.
Qualifications
What we’re looking for in individuals:
- Strong communication skills, both written and verbal, are critical to succeed in this role
- Excellent interpersonal skills.
- You will be someone with a responsible and trustworthy attitude
- The ability to use initiative and follow procedures and guidelines
- Flexibility towards working hours
- Proactive and supportive team player
- Ability to use initiative when working alone in a busy environment
- Have excellent computer skills
- Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability
Additional Information
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Gatehouse Operative - Docklands employer: DPD Group UK
DPD is an exceptional employer located in the vibrant Docklands area, offering a dynamic work environment that prioritises sustainability and customer service excellence. With a commitment to employee well-being, DPD provides a competitive salary, comprehensive benefits from day one, and ample opportunities for career progression within a supportive and inclusive culture. Join us to be part of a forward-thinking team where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Gatehouse Operative - Docklands
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their journey towards becoming the UK's most sustainable delivery company.
✨Tip Number 2
Practice your communication skills! As a Gatehouse Operative, you'll need to interact with various people. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your initiative! During the interview, share examples of times when you've taken charge or solved problems on your own. This will demonstrate that you can think on your feet and are ready to tackle the busy environment at DPD.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're tech-savvy and comfortable using digital tools, which is essential for the role. Don’t miss out on this opportunity!
We think you need these skills to ace Gatehouse Operative - Docklands
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Gatehouse Operative role. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since strong communication skills are key for this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DPD Group UK
✨Know the Company Inside Out
Before your interview, take some time to research DPD and its commitment to sustainability and customer service. Understanding their core values like Passion, Respect, and Accountability will help you align your answers with what they stand for.
✨Showcase Your Communication Skills
As a Gatehouse Operative, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in busy environments. This will demonstrate your ability to liaise with various stakeholders, from contractors to emergency services.
✨Demonstrate Your Initiative
Think of situations where you've had to use your initiative or follow procedures under pressure. Share these experiences during the interview to show that you can handle the responsibilities of managing vehicle movements and ensuring site security.
✨Ask Thoughtful Questions
Prepare a few questions about the role and the company culture. Asking about opportunities for career progression or how DPD supports its employees will show your genuine interest in being part of their team and your long-term commitment.
