At a Glance
- Tasks: Manage vehicle movements and ensure site security while providing excellent customer service.
- Company: Join DPD, a leading delivery company focused on sustainability and customer satisfaction.
- Benefits: Enjoy perks like never working on your birthday, holiday trading, and discounted shopping.
- Other info: DPD values its employees and promotes from within, offering a stable career path.
- Why this job: Be part of a dynamic team in a fast-paced environment with growth opportunities.
- Qualifications: Strong communication skills and a responsible attitude are essential; computer skills are a plus.
The predicted salary is between 20400 - 30600 £ per year.
Company Description
Contract Type: Permanent / 40.25 hours per week
Salary: £25,500 plus London Weighting Allowance
Location: DPD London Docklands - Twelvetrees Crescent, London E3 3JG
Days of Work: 4 on 4 off
Working Hours: 07:00 to 19:00
Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Our General Manager of Security is looking to recruit reliable and dedicated Gatehouse Operatives. You will be required to manage the day to day vehicle movements on and off the property to include but not limited to LGV vehicles, delivery vans, contractors, visitors and international freight forwarders, ensuring that all vehicle and driver details are recorded accurately against internal computer systems to prevent unauthorised or malicious access to the site.
You will be expected to process arrivals and departures in line with company policy and procedure to ensure all freight loads are accounted for correctly and secured as per requirement for departure. The Gatehouse Operative will be responsible for restricting and controlling the access and egress to site with appropriate operation of electronic or manual barriers and physical presence. You will be expected to communicate with a variety of different people, therefore must display patience and an eagerness to provide an excellent customer experience.
Key Responsibilities of the role:
- Ensuring that only authorised vehicles (DPD, Subcontractors and delivery vehicles) are given access and egress to the site
- Communicating to other departments within the business with reference to vehicle movements
- Physical checks of vehicle details, seals and security measures
- Ensuring that all reported empty trailers arriving & departing are physically checked.
- Working as part of a team to deliver excellent gatehouse security and customer service.
- Coordinating activities between contractors, employees and visitors.
- Liaising with emergency services and other third-party organisations.
Qualifications
What we’re looking for in individuals:
- Strong communication skills, both written and verbal, are critical to succeed in this role
- Excellent interpersonal skills.
- You will be someone with a responsible and trustworthy attitude
- The ability to use initiative and follow procedures and guidelines
- Flexibility towards working hours
- Proactive and supportive team player
- Ability to use initiative when working alone in a busy environment
- Have excellent computer skills
- Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Caring and Accountability
Additional Information
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Gatehouse Operative in London employer: DPD Group UK
DPD is an exceptional employer, committed to fostering a supportive and inclusive work environment in the heart of London Docklands. With a focus on employee well-being, we offer competitive salaries, generous benefits from day one, and a strong emphasis on career progression within our rapidly growing organisation. Join us to be part of a team that values passion, respect, and accountability while contributing to our mission of becoming the UK's most sustainable delivery company.
StudySmarter Expert Advice🤫
We think this is how you could land Gatehouse Operative in London
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Demonstrating these values during your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Highlight any previous experience in security or gatehouse operations during your conversations. Being able to discuss specific scenarios where you've successfully managed vehicle movements or ensured site security will showcase your suitability for the role.
✨Tip Number 3
Prepare to discuss how you handle communication with various stakeholders, such as contractors and emergency services. Providing examples of your strong interpersonal skills will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Show your flexibility and willingness to adapt to different working hours. Since the role involves a shift pattern, expressing your readiness to work varied hours can make you a more attractive candidate.
We think you need these skills to ace Gatehouse Operative in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and qualifications required for the Gatehouse Operative position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Communication Skills:Since strong communication skills are critical for this role, ensure your CV and cover letter showcase examples of how you've effectively communicated in previous positions. Use specific instances where you demonstrated patience and provided excellent customer service.
Showcase Teamwork and Initiative:The job requires a proactive team player who can also work independently. Include examples in your application that demonstrate your ability to collaborate with others as well as instances where you took initiative in a busy environment.
Tailor Your CV and Cover Letter:Make sure your CV and cover letter are tailored specifically for the Gatehouse Operative role at DPD. Use keywords from the job description and focus on your relevant skills and experiences that match the company's values and expectations.
How to prepare for a job interview at DPD Group UK
✨Showcase Your Communication Skills
As a Gatehouse Operative, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing, during the interview.
✨Emphasise Your Teamwork Abilities
This role requires working closely with others. Share examples from your past experiences where you successfully collaborated with a team to achieve a common goal, highlighting your proactive and supportive nature.
✨Demonstrate Your Attention to Detail
Since the job involves managing vehicle movements and ensuring security measures are followed, be ready to discuss how you pay attention to detail in your work. Provide specific examples of how this skill has helped you in previous roles.
✨Align with Company Values
DPD values passion, respect, honesty, flexibility, caring, and accountability. Research these core values and think about how your personal values align with them. Be prepared to discuss this alignment during your interview.
