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- Tasks: Ensure secure access for vehicles and deliver top-notch customer service.
- Company: Join DPD, the UK's leading sustainable delivery company.
- Benefits: Competitive salary, holiday trading, free life assurance, and discounts at hundreds of retailers.
- Why this job: Be part of a team that values inclusivity and sustainability while making a real impact.
- Qualifications: Strong communication skills and a responsible attitude; training provided.
- Other info: Great career progression opportunities in a dynamic environment.
The predicted salary is between 25500 - 25500 £ per year.
Overview
- Contract Type: Permanent 40.25 hours per week
- Salary: £25,500 per annum
- Location: Smethwick. B66 1BY
- Days of Work: 4 on 4 off
- Working Hours: 06:00-18:00
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.
You will be in a busy and fast paced business that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
Job Description
Our Central Security Manager in the East Midlands is looking to recruit reliable and dedicated Gatehouse Operative.
Effective Gatehouse operations play a vital role within the UK Operation, given the nature of our business and our commitment to providing outstanding customer service.
Responsibilities
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Ensuring that only authorised vehicles (DPD, Subcontractors and delivery vehicles) are given access and egress to the site
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Communicating to other departments within the business with reference to vehicle movements
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Physical checks of vehicle details and seals
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Ensuring that all reported empty trailers arriving & departing are physically checked.
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Ensuring that trailer locking systems are working effectively
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Working as part of a team to deliver excellent gatehouse security and customer service.
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Coordinating activities between contractors, employees and visitors.
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Liaising with emergency services and other third-party organisations.
Qualifications
What we’re looking for
Previous experience in a similar position would be advantageous but full training will be provided.
Strong communication skills, both written and verbal, are critical to succeed in this role as are excellent interpersonal skills as you will be dealing with, staff, international drivers and visitors on a daily basis. You will be someone with a responsible and trustworthy attitude who takes pride in your day to day work
We will also expect you to have
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The ability to use initiative and follow procedures and guidelines
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A professional appearance and attitude at times
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Flexibility towards working hours as working hours are varied to fit in with the current shift roster
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Proactive and supportive team player.
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Demonstrate the core values of DPD DNA – Passion, Respect, Honesty, Flexibility, Hard Work and Accountability
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Have excellent computer skills
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Ability to work between two hub locations at short notice is required
Additional Information
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can deliver a best in class customer experience, then this is the job for you! Apply today.
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Gatehouse Operative employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gatehouse Operative
✨Tip Number 1
Get to know the company culture! Before your interview, check out DPD's values and mission. This will help you align your answers with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the Gatehouse Operative role, especially your communication and teamwork abilities.
✨Tip Number 3
Dress the part! A professional appearance goes a long way, especially in a role that involves liaising with various people. Make sure you look sharp and ready to represent DPD's commitment to excellence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Gatehouse Operative
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining DPD and contributing to our journey towards being the UK's most sustainable delivery company.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Gatehouse Operative role. Mention any relevant experience or skills that demonstrate your ability to communicate effectively and work as part of a team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DPD Group UK
✨Know the Company Inside Out
Before your interview, take some time to research DPD and its commitment to sustainability and customer service. Understanding their core values like Passion, Respect, and Accountability will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As a Gatehouse Operative, strong communication is key. Prepare examples of how you've effectively communicated in past roles, especially in busy environments. This will demonstrate your ability to liaise with staff, drivers, and visitors seamlessly.
✨Demonstrate Your Team Spirit
DPD values teamwork, so be ready to discuss times when you’ve worked collaboratively. Highlight your proactive attitude and how you support your colleagues, as this will show you’re a great fit for their team-oriented culture.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a Gatehouse Operative, such as handling vehicle checks or coordinating with emergency services. Practising your responses to these situations can help you feel more confident during the interview.
