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- Tasks: Lead quality and compliance efforts in a dynamic depot environment.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy perks like holiday trading, enhanced parental leave, and discounted shopping.
- Why this job: Be part of a team that values growth, innovation, and customer satisfaction.
- Qualifications: Strong knowledge of quality and compliance in transport; confident communicator and problem solver.
- Other info: Opportunities for personal development and career progression await you!
The predicted salary is between 36000 - 54000 £ per year.
Company Description
Contract Type: Permanent / 40 Hours Per Week
Salary: circa £45,005.90 plus bonus
Location: DPD Edinburgh Depot
Days of Work: Monday - Friday
Start Time: 09:00 - 17:00
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry. DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
Our Site Manager is currently recruiting for an experienced Depot Quality Manager to join and strengthen their highly experienced depot management team.
Purpose of Position
Through constant review of business analytics, conduct a deep dive analysis to identify opportunities to improve the quality and experience for the shipper. To ensure that the depot is compliant in areas of Quality, ISO, Environment, H&S, HR, Transport, Couriers, Self Employed Owner Drivers and Security.
Key Tasks/Areas of Responsibility
- Drive quality and compliance within the depot by maintaining and improving standards within the depot.
- Run, analyse and interpret operational data to produce daily, weekly and monthly reports; identify and resolve areas of non-conformance.
- To improve and maintain a customer first approach in all aspects of depot operations.
- Monitor and review depot/ administration compliance of H&S, HR, ODF, Transport, Recruitment, ISO, Audits and Environmental.
- Maintain and drive completion of new process training with depot admin team support & OJT support.
- Recommend any new processes to achieve company audits according to company targets in relation to H&S, Quality and Transport with Depot management team.
- To coach and mentor office based employees in understanding Company processes and procedures.
- To attend on site and off site meetings/ courses as directed by the General Manager.
- Proactively communicate and collaborate with external and internal contractors.
- Ensure own skills and knowledge are kept up to date and take responsibility for own personal development.
- Assist in the facilitation of meetings and arrange minute taking for H&S and weekly Shift Manager meetings to drive accountability.
- To undergo any other tasks as directed by the Site Manager.
Qualifications
You will have a strong knowledge and understanding of quality, audits and compliance ideally gained within a transport setting. It would be advantageous if you were aware of CPC and O Licence requirements. You will be a confident communicator with a passion to lead, motivate and manage high performing teams whilst influencing at all levels. A person capable of decisive and effective decision-making, in a time pressured environment. Someone that really enjoys resolving problems and demonstrates high levels of resilience, self-motivation and flexibility. You will be analytical, customer focused and highly organised. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our Benefits: We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
Depot Quality Manager employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Quality Manager
✨Tip Number 1
Familiarise yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Demonstrating these values in your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Research the latest trends in quality management and compliance within the transport sector. Being able to discuss current challenges and solutions during interviews will showcase your expertise and commitment to the role.
✨Tip Number 3
Network with current or former DPD employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven quality improvements in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your impact.
We think you need these skills to ace Depot Quality Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Depot Quality Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your knowledge of quality, audits, and compliance, especially in a transport setting. Provide specific examples of how you've successfully managed teams and improved processes in previous roles.
Showcase Your Skills: Demonstrate your analytical skills and customer-focused approach in your application. Mention any relevant certifications or training, such as CPC or O Licence, that would be advantageous for this role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Use it to convey your understanding of DPD's values and how you embody them, particularly in terms of leadership and accountability.
How to prepare for a job interview at DPD Group UK
✨Understand the Company Values
Before your interview, make sure you are familiar with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Be prepared to discuss how you embody these values in your work and how they align with your personal ethos.
✨Showcase Your Analytical Skills
As a Depot Quality Manager, you'll need to analyse operational data regularly. Be ready to provide examples of how you've used data analysis in previous roles to drive improvements or resolve issues. This will demonstrate your capability in handling the analytical aspects of the job.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills under pressure. Think of specific situations where you successfully resolved conflicts or improved processes, and be ready to explain your thought process and the outcomes.
✨Emphasise Team Leadership Experience
Highlight your experience in leading and motivating teams, especially in a transport or logistics setting. Discuss your coaching and mentoring style, and how you've helped team members understand company processes and improve their performance.
