DPD Group UK is seeking a customer service Advisor to assist internal and external customers with parcel collection or delivery queries. You will work with Drivers, Shift Managers and Operations Managers to identify issues, take ownership, and resolve problems promptly.
You will investigate missing parcels, provide PODs, answer delivery status questions and promote DPD products and services to customers. A professional, proactive communicator is essential.
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Delivery Support & Issue Resolution Advisor employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
