DPD is seeking a Customer Service Advisor in the West Midlands to support both internal and external customers with parcel collection or delivery. You will work with Drivers and Operations Managers to identify issues, solve problems, and take ownership to resolve them.
You will answer delivery-status queries, supply PODs, investigate missing parcels, and handle delivery disputes while promoting DPD products and services to customers.
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Delivery Customer Service Advisor employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
