DPD Group UK is seeking an experienced Customer Services Advisor to strengthen its friendly team. You will assist both internal and external customers regarding parcel collection or delivery, liaising with Drivers, Shift Managers and Operations Managers to identify issues and resolve them.
Daily tasks include answering delivery status queries with POD, investigating missing parcels, resolving disputes, and promoting DPD services to customers.
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Delivery Customer Care Specialist employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
