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- Tasks: Assist customers, support drivers, and ensure smooth operations in a fast-paced environment.
- Company: Join DPD, the UK's leading sustainable delivery company with a £2 billion turnover.
- Benefits: Enjoy perks like never working on your birthday, free life assurance, and discounted shopping.
- Why this job: Be part of a passionate team that values growth, inclusivity, and social responsibility.
- Qualifications: Looking for detail-oriented, organized individuals who thrive under pressure and adapt easily.
- Other info: Full training, uniform, and PPE provided; opportunities for career advancement await!
Company Description Contract Type: Permanent 35 Hours per week. Salary: £11.44ph – Overtime paid at enhanced rate Location: Cardiff Depot – Wentloog Corporate Park, Wentloog Road, Rumney, Cardiff, CF3 2ER Shift Pattern: Tuesday – Saturday Hours of Work: 13:30- 21:00 Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!! DPD is a Valuable 500 company and a Disability Confident Employer Job Description As a Debrief Operative your key responsibilities will include; Answering telephone calls, assisting customers with enquiries and adhering to depot KPI's Assisting drivers with locating addresses and providing delivery instructions Assisting customers and providing excellent customer service De-brief of drivers ensuring processes are followed correctly Reporting and logging damaged hand held devices called Saturn's so these can be fixed without delay Ensuring contractor paperwork is completed Basic administrative duties To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer Carry out such other duties as may reasonably be requested by the Management or the Shift Manager. Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability. Qualifications What we’re looking for: Passion and self determination Eye for detail Organised Ability to work under pressure Flexibility and adaptability to work across various areas of the warehouse if required Full training, uniform and PPE is provided Additional Information About our Benefits We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few… Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today
Debrief Operative employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debrief Operative
✨Tip Number 1
Familiarize yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Demonstrating these values during your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Highlight any previous experience in customer service or administrative roles. Being able to showcase your ability to handle customer inquiries and manage paperwork efficiently will be crucial for the Debrief Operative position.
✨Tip Number 3
Prepare to discuss how you handle pressure and adapt to changing situations. Since the role involves working in a fast-paced environment, sharing specific examples of your adaptability can demonstrate your readiness for the job.
✨Tip Number 4
Research DPD's commitment to sustainability and their initiatives as a Disability Confident Employer. Showing that you understand and support their mission can make a positive impression during your discussions.
We think you need these skills to ace Debrief Operative
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Debrief Operative position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service, administrative roles, or logistics. Use specific examples that demonstrate your ability to work under pressure and your attention to detail.
Showcase Your Values: DPD values Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Make sure to reflect these values in your application by providing examples of how you embody them in your work ethic and interactions with others.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at DPD Group UK
✨Show Your Passion
Make sure to express your enthusiasm for the role and the company. DPD values passion and self-determination, so share examples of how you've demonstrated these qualities in previous roles.
✨Demonstrate Attention to Detail
Since the job requires an eye for detail, prepare to discuss specific instances where your attention to detail made a difference. This could be in customer service or administrative tasks.
✨Highlight Your Flexibility
Be ready to talk about your adaptability and how you can work across various areas of the warehouse if needed. Share experiences where you successfully managed changing priorities.
✨Understand DPD's Values
Familiarize yourself with DPD's core values: Passion, Respect, Honesty, Flexibility, Caring, and Accountability. Be prepared to explain how you embody these values in your work.
