DPD Group UK is seeking a Customer Service Specialist in Smethwick to join a high-performing team. You will handle delivery-related queries, build rapport with customers, and resolve issues both internally and externally with care and accuracy.
Ideal candidates bring experience in fast-paced customer service, excellent communication skills, and proficiency with MS Office, Google Workspace and Salesforce. This role focuses on service quality and KPI achievement in a supportive environment.
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Customer Service Specialist — Fast-Paced, Solution-Driven employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
