DPD Group UK is seeking a dedicated customer service professional to support parcel collection and delivery inquiries. You will work closely with Drivers, Shift Managers and Operations Managers to identify issues, take ownership, and provide timely resolutions.
A key focus will be handling delivery status inquiries, POD requests, and escalations. The role requires strong communication, a professional telephone manner, and the ability to go the extra mile for customers.
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Customer Service Advisor - Fast-Paced Parcel Support employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
