DPD Group UK is seeking a Call Centre Customer Service Specialist to be the voice of the company, taking ownership of inbound customer calls and resolving issues with speed and empathy.
Responsibilities include handling delivery status questions, tracking, and collection needs while maintaining service metrics and coordinating with internal teams to ensure a seamless customer experience.
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Customer Experience Specialist — Fast-Paced Call Centre employer: DPD Group UK
DPD is an exceptional employer located in Romsey, dedicated to creating a sustainable delivery service while prioritising employee well-being and career growth. With a competitive salary, comprehensive benefits from day one, and a commitment to inclusivity and ethical practices, DPD fosters a supportive work culture that encourages personal development and recognises talent. Join us to not only secure a stable job but also embark on a rewarding career path within a dynamic and fast-paced environment.
