Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive a 3.5 tonne van, collect and deliver parcels with exceptional customer service.
- Company: Join DPD UK, a leading parcel delivery company focused on sustainability.
- Benefits: Earn £13.00ph, enjoy overtime pay, health services, and discounts at hundreds of retailers.
- Why this job: Be the face of DPD, making a real impact in customer satisfaction every day.
- Qualifications: Must have a full UK driving licence and excellent customer service skills.
- Other info: Dynamic role with opportunities for growth in a supportive team environment.
- Contract: Fixed Term Contract until 28th December 2025
- Working Hours Per Week:40Hours Per Week
- Location: DPD Abergele,Unit D, Tir Llwyd Enterprise Park, Kinmel Bay, Clwyd, LL18 5JZ
- Salary: £13.00ph- Overtime paid at enhanced rate
- Shift Pattern:Tuesday to Friday
- Hours of Work:08:00 – 18:30
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
As a Collection and Delivery Driver for DPD, you\’ll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot, where you\’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
This role requires a strong commitment to customer service, attention to detail, and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD\’s reputation for excellence in the logistics industry.
Qualifications
What we\’re looking for:
To be considered for the role you must have:
Held a full UK driving licence and had regular driving experience for 12 months or more
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary. These include;
- Free onsite car parking for all employees
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
If you identify with our aims and values and can help us deliver our customers\’ promises, then this is the job for you! Apply today.
#J-18808-Ljbffr
Collection and Delivery Driver - 3.5 Tonne employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your delivery skills! Since you'll be the face of DPD, think about how you can demonstrate excellent customer service during your interview. Maybe role-play some scenarios with a friend to get comfortable with handling different customer interactions.
✨Tip Number 3
Show off your route management skills! Be ready to discuss how you would efficiently manage your delivery schedule. Think about how you can adapt to changing conditions and still meet deadlines – this is key for a driver!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to do – just hop onto our site and get started!
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you can bring that friendly and professional attitude to our team!
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at DPD Group UK
✨Know Your Route
Familiarise yourself with the local area and key routes before the interview. Being able to discuss your knowledge of local roads and geography will show that you’re prepared and understand the importance of timely deliveries.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. DPD values customer satisfaction, so demonstrating your ability to handle customer interactions positively will set you apart.
✨Show Your Flexibility
Be ready to discuss how you adapt to changing situations, like weather conditions or unexpected delays. Highlighting your flexibility and problem-solving skills will resonate well with the company’s core values.
✨Dress the Part
Even if it’s just an interview, dress professionally and consider wearing something that reflects the DPD uniform style. This shows respect for the company and gives a good first impression as someone who takes the role seriously.