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For Companies At a Glance
- Tasks: Drive a 3.5 tonne van, delivering parcels and providing top-notch customer service.
- Company: Join DPD UK, a leader in sustainable parcel delivery and e-commerce solutions.
- Benefits: Enjoy competitive pay, holiday trading, health perks, and career development opportunities.
- Why this job: Be the face of DPD, making a real impact on customer satisfaction every day.
- Qualifications: Must have a full UK driving licence and a passion for great customer service.
- Other info: Dynamic work environment with opportunities for growth and promotion.
The predicted salary is between 24000 - 36000 £ per year.
Overview
DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
Role
As a Collection and Delivery Driver for DPD, you\\\’ll be the face of our company and play a crucial role in ensuring customer satisfaction.
Responsibilities
- Serving as the first point of contact for our customers, providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot, where you\\\’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van, adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems, or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks, and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
Qualifications
What we\\\’re looking for:
To be considered for the role you must have:
Held a full UK driving licence and had regular driving experience for 12 months or more
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift, load and carry parcels weighing up to 25kg/ 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Benefits
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum Help@Hand – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers\\\’ promises, then this is the job for you! Apply today
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Collection and Delivery Driver - 3.5 Tonne employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver - 3.5 Tonne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD UK. Understand their values and what makes them tick. This will help you show that you're not just another driver, but someone who genuinely cares about delivering great service.
✨Tip Number 2
Practice your route management skills! Since you'll be managing your own delivery schedule, think about how you can optimise your routes. Maybe even do a mock run if you can. This shows you're proactive and ready to hit the ground running.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've gone above and beyond for customers in the past. DPD values exceptional service, so let them know you’re all about making customers happy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DPD family. So, get your application in and let’s get you on the road!
We think you need these skills to ace Collection and Delivery Driver - 3.5 Tonne
Some tips for your application 🫡
Show Your Driving Experience: Make sure to highlight your driving experience in your application. We want to see that you've held a full UK driving licence for at least 12 months and have a solid track record behind the wheel.
Emphasise Customer Service Skills: As the face of DPD, customer service is key! Share examples of how you've gone above and beyond for customers in previous roles. We love candidates who are friendly, approachable, and professional.
Be Organised and Flexible: Talk about your time management and organisational skills. We need drivers who can manage their routes effectively and adapt to changing conditions, so let us know how you handle these challenges!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining the DPD team!
How to prepare for a job interview at DPD Group UK
✨Know Your Routes
Familiarise yourself with local roads and geography before the interview. DPD values drivers who can navigate efficiently, so being able to discuss your knowledge of the area will show you're prepared and capable.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. DPD is all about customer satisfaction, so demonstrating your ability to handle various situations with a friendly and professional attitude will set you apart.
✨Demonstrate Flexibility and Problem-Solving
Think of instances where you've had to adapt to changing circumstances or solve unexpected problems. DPD looks for drivers who can think on their feet, so be ready to share your experiences that highlight your flexibility and resourcefulness.
✨Dress the Part
Even if it's just an interview, dressing professionally can make a great first impression. Show that you understand the importance of the uniform and personal protective equipment (PPE) by looking neat and tidy, reflecting DPD's commitment to professionalism.
