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- Tasks: Drive a 3.5 tonne van, delivering parcels and providing top-notch customer service.
- Company: Join DPD, a leading parcel delivery company with a focus on sustainability.
- Benefits: Enjoy competitive pay, holiday trading, health services, and career development opportunities.
- Why this job: Be the face of DPD, making a real impact in customer satisfaction every day.
- Qualifications: Must have a full UK driving licence and a passion for great customer service.
- Other info: Dynamic work environment with opportunities for growth and promotion.
The predicted salary is between 27360 - 31200 £ per year.
As a Collection and Delivery Driver for DPD you’ll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include :
- Serving as the first point of contact for our customers providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot where you’ll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues, vehicle problems or customer concerns to your supervisor
- Maintaining a clean and organised van, conducting daily vehicle checks and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty, Respect, Passion, Flexibility, Caring and Accountability
This role requires a strong commitment to customer service, attention to detail and the ability to work independently in a fast‑paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPD’s reputation for excellence in the logistics industry.
Qualifications
To be considered for the role you must have :
- Held a full UK driving licence and had regular driving experience for 12 months or more
We are also looking for you to demonstrate that you
- Recognise the value of providing great customer service
- Can work to deadlines, are flexible and always go above and beyond
- Are friendly, approachable, positive, resourceful and professional
- Are able to multi‑task and problem‑solve
- Have the ability to lift loads and carry parcels weighing up to 25kg / 30kg
- Possess excellent time‑management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
Additional Information
About our benefits
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Unum – essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Free On Site Parking
- Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today
Remote Work: No
Employment Type: Full-time
Key Skills
- Restaurant Experience
- Talent Management
- Customer Service
- Communication skills
- Basic Math
- Box Truck Experience
- Commercial Driving
- Delivery Driver Experience
- Driving
- Heavy Lifting
- Cash Handling
- Writing Skills
Experience: years
Vacancy: 1
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Collection and Delivery Driver 3.5 Tonne employer: DPD Group UK
Contact Detail:
DPD Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collection and Delivery Driver 3.5 Tonne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DPD. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for drivers, like how you handle difficult customers or manage your time on the road. Practising your responses can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress the part! Even though you’ll be in uniform once hired, showing up smartly dressed for your interview can make a great first impression. It shows you take the opportunity seriously and respect the company’s image.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Collection and Delivery Driver 3.5 Tonne
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any experience you have in customer service. We want to see how you can bring that friendly and professional attitude to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Collection and Delivery Driver role.
Tailor Your Application: Make sure to tailor your application to the job description. Mention specific skills and experiences that align with what we’re looking for, like your driving experience and ability to handle parcels.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at DPD Group UK
✨Know Your Route
Familiarise yourself with the local roads and geography before the interview. Being able to discuss your knowledge of the area will show that you’re prepared and understand the importance of efficient delivery routes.
✨Showcase Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. DPD values great service, so be ready to share specific instances where you went above and beyond for a customer.
✨Demonstrate Flexibility and Problem-Solving
Think of situations where you had to adapt quickly or solve problems on the go. Highlighting your ability to handle unexpected challenges will resonate well with DPD's emphasis on flexibility and accountability.
✨Dress the Part
Even though it’s an interview, dressing professionally can make a strong first impression. Consider wearing smart-casual attire that reflects the company’s values, and don’t forget to bring a positive attitude!
